all you ****** complaining in the forums. STOP - Send sugestion tickets in game.

[sprite]

if you are playing and enjoying the game..... why you read the forums? O.o it is a waste of time, or you just want to read the forums to read 'how good is ryzom' smile and then keep on playing?

Maybe because its the middle of the day and they are at work/school/uni/whatever?

and as someone who used to hack using assembly back in the good old days

Congratulations. You just passed a sixth of the first year of my degree course. Woo.

[usinuk]

Congratulations! You've filed your XXXth bug report! Something that may have been filed before!

Let the CSR's do their job instead of worrying about congratulating every person who files a bug-report. Should I also mention that many other companies have bug-report filing procedures too?

Things are getting fixed, but some things have priority over others. I'm sure they are greatly appreciative of your bug reports, but may not have the time to answer every report.

I'm only going to respond to the last part of this, since the rest of your post and large parts of this seem to be irrelevant to the topic.

The real issue is that why should any of us pay $49 and $14.95 a month and then on top of that spend our time doing something that generally benefits others but not us? I and many other people who went to the ATS to try to test patch 1 and file bug reports because we thought it made a difference.

The problem - noted by many besides myself - is the communication is so non-existent from the powers-that-be that most of us really wonder whether taking time to do so makes a difference. Practical evidence, such as the fact they rolled out patch 1 and the original game with plenty of very obvious, reported bugs, is that they either didn't care about our reporting or felt that it was not particularly important. This is why the lack of communication and action on reported bugs and suggestions - as well as a CSR not spending a couple of hours putting a board together, so they can not congratulate someone for sending their XXXXth report and, far more importantly, so others know not to do things that precipitate bugs - is such a big issue. It adds fuel to the fire that the devs and CSRs don't really care.

Sadly, the other practical evidence is that only loud, pervasive, and high level whining on the board has ever resulted in practical changes and bug fixes. Congratulations on posting about the Tryker q50 mat fix and the harvesting fix so loudly on the boards. You got what you wanted, and seemed completely happy pushing it about as hard as you could. Would you have gotten it addressed if you had simply quietly sent in ticket after ticket? Very, very doubtful.

Communication is a two way street. I will continue sending in bug tickets. I will also continue making constructive criticism on the boards to raise the profile of issues, as it also seems to be the only way things get done. I like this game, but there is a lot wrong with it - and communication and working with players on making the game better is one major problem. That needs to change, since while I admire your faith in the devs and CSRs the track record ain't good.

=

Congratulations. You just passed a sixth of the first year of my degree course. Woo.

Take some econ and writing classes too...trust me, your employment and income prospects will improve. That is unless you start a French game company.

[kostika]

Not that your opinion is even worth caring about much less responding to when you decide to attack the person rather than the post - especially when you have previously shown such uber l33t programmer knowledge yourself with such visionary statements as "That would likely need alot of additional code to Ryzom to make it send some kind of message to the server or something of the like" - but for the record, it's my belief that anyone who was crazy enough to deal with PUSH AX, DX deserves sympathy, even bad devs and CSRs.

HAHAH!!! That's the best you can do? You're bad mouthing me for making a guess about something? HAHAHAHA

Well there's my entertainment for the day.

[zzeii]

Communication is a two way street. I will continue sending in bug tickets. I will also continue making constructive criticism on the boards to raise the profile of issues, as it also seems to be the only way things get done.

Great plan, and many others will continue to do the same.

Take some econ and writing classes too...trust me, your employment and income prospects will improve. That is unless you start a French game company.

This and the 'fanboi' barbs you throw in there are quite unconstructive and easily taken as 'flaming'. Please differentiate between 'constructive criticism' and 'flaming'. Derogatory comments towards a stereotype, is flaming, showing flaws in a system and ways to improve it, is constructive criticism.

[usinuk]

HAHAH!!! That's the best you can do?

This...(is) quite unconstructive and easily taken as 'flaming'.

Get a sense of humor, please, and reread, both of you. Buy it if you have to.

Also interesting no one's responding to the meat of the issue - the constructive criticism about communication and the trust that it inspires or vice versa - but rather just pulling out soundbites.

And, by the way, my definition of fanbois remains unchanged and its a term that, unfortunately, deserves use not as a barb, but as a sad description. Its those who want to drown out constructive criticism with cheering, who seek to censor those who pay just as much as they do yet want to see improvement. They are just as bad as whiners who rather than point out flaws needing fixes just point out the game sucks. There are plenty of both on this forum.

There was an interesting post in the US forums by a GM reminding a whiner to bring up constructive criticism. I only hope that the GMs here would be balanced enough to warn those who cheer so loudly that they seek to shut those of us out who try to improve the game. The OPs use of 'moron' as well as the topic of the thread cried out for a similiar response. Too bad no one stepped up besides players.

[lazarus]

I have a question...

Do any other MMOGs have bug databases that players can access?

I use Devtrack at work, but I havn't seen anything like that for a MMOG that players can access. Admittedly I've only played about half a dozen MMOGs, so my experience with this kind of thing is a bit limited, but the closest I've seen was in E&B, where there was a weekly dev diary kind of thing where the community manager gave an overview of what the devs were doing. Where I work it's an instant sacking offense to relay any info regarding bugs etc to anyone outside the company. Seems to me in a MMOG that would be even more relevant, as such info could be used for exploits etc.

If any MMOGs do have such a thing, I'd be interested to have a look at it.

With regard to responding to tickets, I put two in the other day (one bug, one suggestion) and a CSR responded within 30 seconds or so. I was told in the ensuing conversation that the guides have a race to see who can answer tickets the fastest...

[usinuk]

I have seen this in a forum for an older game I beta tested. Went offline after it launched.

However, what most frequently happens on the MMORPGs and MUDs I've played is that for non-exploitable bugs devs and CSRs will respond to board threads saying such things have been noted, looked at, and are being worked on. This serves two purposes - to stop constant complaining and tickets regarding them, as well as making sure other players don't get stuck in a situation where they get caught by one.

Haven't ever seen a single response to a bug on SoR's boards, or even acknowledgement that something is in fact bugged or not. Maybe the CSRs are like you and worried they'll get sacked. That's why I'm so disappointed.

[sprite]

Take some econ and writing classes too...trust me, your employment and income prospects will improve. That is unless you start a French game company.

I'm not entirely sure why I would have to take any writing classes, but I'll let that one slide... Since you have no idea what degree course I am doing (which happens to be one of the top 5 in the country and top 20 in the world) I would think that your statement is definately not a "constructive criticism" as someone else already stated. I just thought that I would reply as well to hammer home the point that I don't need anything to "improve my employment and income prospects".

[usinuk]

I'm not entirely sure why I would have to take any writing classes, but I'll let that one slide... Since you have no idea what degree course I am doing (which happens to be one of the top 5 in the country and top 20 in the world) I would think that your statement is definately not a "constructive criticism" as someone else already stated. I just thought that I would reply as well to hammer home the point that I don't need anything to "improve my employment and income prospects".

And I as I tried to hint with my get a sense of humor comment, I wasn't trying to insult you, but rather needle the devs.

(And PS, the career advice is what I routinely give kids when I sit on panels talking about various careers, since I've sat on the other side of the table conducting several hundred interviews for positions that those 'top 20' types drool over. A little bit of econ and a little bit of communication goes a long, long way in the real world regardless of what you want to be, but I'm sorry if you felt you were the target for a point that was made about the two biggest flaws the devs seem to have...no business sense and no communication. Then again, your point about how my programming knowledge was but an iota of your requirements wasn't exactly constructive either, but I try not to hit with a sledgehammer unless its deserved.)

In any case, I think we've demonstrated why posting on the boards is unfortunately necessary. Enough for this thread.