Preorder code from gamestop doesnt work!

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wrathman
Posts: 37
Joined: Thu Sep 23, 2004 5:32 pm

Preorder code from gamestop doesnt work!

Post by wrathman »

Hey, I just received my copy of the game about an hour ago and when i eneter my preorder code that i received in an email from gamestop.com it says its an invalid code?? anyone have any idea what the problem is, or has it happened to someone else? i triple checked the code to make sure i had it exactly right.. :( :(
anzorian
Posts: 10
Joined: Wed Sep 22, 2004 9:37 pm

Re: Preorder code from gamestop doesnt work!

Post by anzorian »

I know the devs are having a problem with the in-game item and codes. I entered my code and it worked but the ingame item is being fixed I was told and so are the messed up codes.


wrathman wrote:Hey, I just received my copy of the game about an hour ago and when i eneter my preorder code that i received in an email from gamestop.com it says its an invalid code?? anyone have any idea what the problem is, or has it happened to someone else? i triple checked the code to make sure i had it exactly right.. :( :(
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gralen
Posts: 466
Joined: Thu Sep 23, 2004 1:04 am

Re: Preorder code from gamestop doesnt work!

Post by gralen »

wrathman wrote:Hey, I just received my copy of the game about an hour ago and when i eneter my preorder code that i received in an email from gamestop.com it says its an invalid code?? anyone have any idea what the problem is, or has it happened to someone else? i triple checked the code to make sure i had it exactly right.. :( :(


Make sure that it's not missing any characters. Each section is made of five characters xxxxx xxxxx xxxxx xxxxx xxxxx (can't remember how many sections there are).
kisedd
Posts: 221
Joined: Thu Sep 23, 2004 9:58 pm

Re: Preorder code from gamestop doesnt work!

Post by kisedd »

I put my code in using all captial letters after it rejected it the first couple of times. That seemed to work for me. That and the address won't take an appartment number.
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geasa
Posts: 138
Joined: Thu Sep 23, 2004 10:56 pm

Re: Preorder code from gamestop doesnt work!

Post by geasa »

kisedd wrote:I put my code in using all captial letters after it rejected it the first couple of times. That seemed to work for me. That and the address won't take an appartment number.



I had the same problem.... but it still hasn't taken my code... : / should I play the game or wait until the code works?

I mean I also had the apt. number problem... : /

Though I should note... my code was from EB.
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ickpuh
Posts: 12
Joined: Fri Sep 24, 2004 1:05 am

Re: Preorder code from gamestop doesnt work!

Post by ickpuh »

geasa wrote:Though I should note... my code was from EB.


I have a bad code from EB as well, but mine is missing the last 4 characters. Is there a thread somewhere discussing how the bad codes are being handled? I haven't found it yet if there is...
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gralen
Posts: 466
Joined: Thu Sep 23, 2004 1:04 am

Re: Preorder code from gamestop doesnt work!

Post by gralen »

ickpuh wrote:I have a bad code from EB as well, but mine is missing the last 4 characters. Is there a thread somewhere discussing how the bad codes are being handled? I haven't found it yet if there is...


There are multiple and they all basically say this: You need to contact your vendor. EBgames lists their cust support phone number on their website (toll free). Multiple players (including myself) have contacted EB and been helped with this problem.
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geasa
Posts: 138
Joined: Thu Sep 23, 2004 10:56 pm

Re: Preorder code from gamestop doesnt work!

Post by geasa »

thank you gralen.... hope I can get some help from them... they already lost one of my orders and I quickly reordered... but still... not too happy with them at the moment...
tetsius
Posts: 38
Joined: Wed Sep 22, 2004 7:14 pm

Re: Preorder code from gamestop doesnt work!

Post by tetsius »

My didn't work either, I will try to call EBGames... will see what they say.
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geasa
Posts: 138
Joined: Thu Sep 23, 2004 10:56 pm

Re: Preorder code from gamestop doesnt work!

Post by geasa »

I filled out the online question form but still haven't heard back... I'll call in the morning.

Best of luck to those trying to figure this out as well.
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