
bring on the patch!
OK, but some of the bug fixes listed in patch 40 are also listed in release notes for 'chapter' 2.3 on the ATS. Fixing them twice?lawrence wrote:Chapter 2 and Patch #40 have nothing to do with each other.
"Chapters" are major content patches, which contain primarily new major features. They occur approximately every 6-8 weeks, as they take some time to be developed and tested thoroughly. Regular patches (which are always numerized, i.e. #39,#40,#41) usually occur on a weekly basis and mainly contain bugfixes and smaller new features.
You may be familiar with simple "monthly update" systems from other online games. We decided to go with this dual-system, in order to be able to deliver bug fixes more frequently and be able to react to feedback from players and CSR's more effectively. We have different developers working on our weekly patches and the chapters.
Hope this clears things up.![]()
True, point taken.lawrence wrote:Since Chapter 2.3 has been delayed for a few days, the developers probably decided to just include these fixes with the weekly update instead. There's no point in delaying ready-to-publish bug fixes just for the sake of having them on a shiny chapter feature list. That would contradict the concept I described earlier, which is to deliver bug fixes as soon as possible.
lawrence wrote:Since Chapter 2.3 has been delayed for a few days, the developers probably decided to just include these fixes with the weekly update instead. There's no point in delaying ready-to-publish bug fixes just for the sake of having them on a shiny chapter feature list. That would contradict the concept I described earlier, which is to deliver bug fixes as soon as possible.
magick1 wrote:There are more than one bug and feature that they have to work on.
Some more important than others, try to be patient even if it is a grave one.
Knowing that there is a bug, doesn't mean it can be fixed right away.
Simple bug, to detect, is often easy to fix. Complex bug is another ball game.
use your phone, call to nevrax, and speak in your worst french possiblehelbreat wrote:how are the csr's ment to do there job if the devs dont even answer there questions?
I was trying to paint a broader picture regarding bugs (and features) in the game.helbreat wrote:if only it was that simple lol i just spoke to turenkarn in game to ask him if he knew any info on what was going on with it he said
"im still waiting for a reply from the devs as to wether its a bug, to me its a bug and to the players its a bug"
this worries me =/ i asked turenkarn when the empty sources first got bugged and from that day till now the devs still havnt replyed to him? how are the csr's ment to do there job if the devs dont even answer there questions?