Search found 25 matches
- Sun Nov 12, 2006 4:46 pm
- Forum: Account Support
- Topic: Cannot login to edit account
- Replies: 1
- Views: 1496
Re: Cannot login to edit account
You can enter your account profile here using your game login and the secure 10 character long account profile password and not the game password. It should be in the original email sent to you when you first registered your account. If you can't find it, you can request a new one on the same page ...
- Sun Nov 12, 2006 1:14 pm
- Forum: Technical Support
- Topic: Umm..klient?
- Replies: 3
- Views: 1523
Re: Umm..klient?
Klients is our support chat and you can download it here. It is a place to go for the latest updates on server status incase of problems, get direct technical help when you can't access the game, chat with fellow homins etc.
- Sun Nov 12, 2006 11:29 am
- Forum: Technical Support
- Topic: Umm..klient?
- Replies: 3
- Views: 1523
Re: Umm..klient?
Just incase others read this and have the same problem, if you get the mass spammage, the easiest way to get in is to delete the current Klients, then unpack it again and log in. You will be asked for your game login and your game password the first time. Next time you log in this will be saved and ...
- Sat Nov 04, 2006 12:40 pm
- Forum: Account Support
- Topic: Subscription error
- Replies: 6
- Views: 2132
Re: Subscription error
This is being dealt with in the Billing email system.
- Wed Nov 01, 2006 12:16 pm
- Forum: Account Support
- Topic: Can I copy a char to a new account?
- Replies: 1
- Views: 1308
Re: Can I copy a char to a new account?
It is possible to copy a character from one subscribed account to another if there are special reasons for this. Please contact support-ee@ryzom.com about it.
- Tue Oct 31, 2006 12:21 pm
- Forum: Account Support
- Topic: Cant reactivate account, no email.
- Replies: 3
- Views: 1520
Re: Cant reactivate account, no email.
Please mail billing-ee@ryzom.com with all the details that you have like login, full name, street address, date of birth, old email and preferred new email.
- Tue Oct 31, 2006 12:19 pm
- Forum: Account Support
- Topic: Same problem ydnardo had :(
- Replies: 1
- Views: 1454
Re: Same problem ydnardo had :(
This is being dealt with in the Billing email system.
- Sat Oct 28, 2006 5:01 pm
- Forum: Account Support
- Topic: Upgrade to full account via CD ROM and key
- Replies: 3
- Views: 1633
Re: Upgrade to full account via CD ROM and key
Alternatively contact billing-ee@ryzom.com
- Sat Oct 28, 2006 4:33 pm
- Forum: Technical Support
- Topic: Will Cho be back up today?
- Replies: 9
- Views: 1886
Re: Will Cho be back up today?
The easiest way to log in once you have the login spammage is to delete Klients, unpack it again and log in with your login and game password. The main web page has a server status at the top. And currently we are waiting for information, so can't say when it will be back up. So once again, log into ...
- Sat Oct 28, 2006 3:58 pm
- Forum: Technical Support
- Topic: Will Cho be back up today?
- Replies: 9
- Views: 1886
Re: Will Cho be back up today?
Please log into Klients, our chat support, for the latest news.
You can download it here: http://www.ryzom.com/support
You can download it here: http://www.ryzom.com/support