End of free trial Billing options.

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leone2nd
Posts: 53
Joined: Sat Dec 18, 2004 11:09 am

End of free trial Billing options.

Post by leone2nd »

At the end of your free trial, a special offer will be available to you: "SAGA of RYZOM" for only $ 29.99 - 25,90 € + 2 extra weeks of online gaming for FREE whether you buy the game online or buy your game key in stores.
This is the info for free trial customers dexribing what will happen when they free 14 days trial ends.

My question is:

Where do we free trial customers get our notification for this offer of $29,99 or 25,90 € + 2 extra weeks?

My 14 days Free trial period ends tommorow new years day, though any link from inside the client I followed:

CREATE ACCOUNT

UPGRADE BETA ACCOUNT

EDIT ACCOUNT

CREATE YOUR FREE TRIAL ACCOUNT

does not give me notification for this $29,99 or 25,90 € + 2 extra weeks offer, every billing link displayed above directs me to full billing options like they were used to bill for 49 € and tells me that I can get my CD key from the Box CD or the backside of the Box I will purchase so I can register my full paying account.

I suppose I will receive my notification via e-mail, or a msg displayed on my client and an according link, leading me to this $29,99 or 25,90 € + 2 extra weeks offer, and be able to just get the CD Key online like the:
whether you buy the game online or buy your game key in stores


billing options information states?

I am interested on buying the CD key online and continue playing without being interested to buy the Box version of the game too since I have already downloaded the 1,2 gig client via the Free trial option, so I can continue play like normal after my free 14 day trial ends tommorow.

How can I do that?
I tried all the billing links and even tried to register the account but my e-mail which i used for the 14 days free trial, doesnt seem to be registered with any of the billing options which means I have to re-register but all the options show 49 € and one free month, like the one a customer that have not used the Free trial option would use.

Thank you.
User avatar
cerest
Posts: 715
Joined: Tue Sep 21, 2004 10:00 am

Re: End of free trial Billing options.

Post by cerest »

Hello,

The beauty of your 14-day trial is that you've already supplied us with your billing information and so you don't need to do anything if you wish to keep your account and become a subscriber. You can change your billing info if you wish by visiting your account profile on the main website (https://secure.nevrax.com/payment_profile/). But you don't have to do anything if you wish to continue, the credit card you supplied will be charged for the price of the game and after two weeks your account will be billed for the monthly charge (so you get a free month altogether). Hope this makes it clearer.
Cerest
Community Liaison
oetken
Posts: 47
Joined: Sat Dec 04, 2004 6:43 pm

Re: End of free trial Billing options.

Post by oetken »

I am a new member of the Ryzom Community after accepting the trial special offer for the online version of Saga of Ryzom. Billing and special offer ( 25,99 Euro for me ) worked as intended.

Now my question: In case i need to reinstall Ryzom, is the download version for the 14 day trial and the trial key i got via email all i need to install my "full Saga of Ryzom Online Version"?

Thx for answering and happy new year!
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