Help... Fairhaven TP Crash Bug

[gddss]

Every time I TP to FH, I crash. I reported this to the GM's and they said they would look into it, but shortly after I had a chance to play on another computer. Not once did I crash when I TP'd to FH. This leads me to believe I have a corrupt file or something. I am not sure what to do about this, do I uninstall and delete Ryzom and reinstall? Do I just reinstall and let overwrite? Do I only replace some files?? Well anyways, here is a copy of the report I always get when it happens (and yes I always send the report when it happens).

Access Violation exception generated at 0x317369E, thread attempts to read at 0x34FE7000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/25 20:15:25 client_ryzom_rd.exe WRN 3424 move_container.cpp 439 : Primitives have moved more than a cell.
-------------------------------
User Crash Callback:
-------------------------------
UserId: 65590
ShardId: 107
Player Name: 'Lexi'
UserPosition: 17231.37 -32925.22 -1.52
ViewPosition: 17231.37 -32925.22 -1.52
Time in game: 3h 50min 7sec
LocalTime: 2004/12/25 20:15:29
ServerTick: 80917873
ConnectState: Probe
LocalAddress: :1135 (192.168.2.61)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 00039
Client is online
Memory: 34mB/1022mB
Process Virtual Memory: 1118mB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz / x86 Family 15 Model 2 Stepping 9 / GenuineIntel / 2798MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: Direct3d / ati2dvag.dll / RADEON 9200 SERIES / \\.\DISPLAY1 / driver version : 6.14.10.6476
3DCard: RADEON 9200 SERIES , version 6.4.7.6
Sound mixer:
Playing sources: 1010
Available tracks: 23
Used tracks: 9
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 9 / 6
LowPri: 0 / 8
FreeTracks: 23 / 32
Average update time: 0.000003 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000004%%
Sound driver:
FMod Driver
3d hw buffers: 29
2d hw buffers: 32
-------------------------------


Any help would be much appreciated.

Thanks!!

[tinpony]

Every time I TP to FH, I crash. I reported this to the GM's and they said they would look into it, but shortly after I had a chance to play on another computer. Not once did I crash when I TP'd to FH. This leads me to believe I have a corrupt file or something. I am not sure what to do about this, do I uninstall and delete Ryzom and reinstall? Do I just reinstall and let overwrite? Do I only replace some files?? Well anyways, here is a copy of the report I always get when it happens (and yes I always send the report when it happens).

Access Violation exception generated at 0x317369E, thread attempts to read at 0x34FE7000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

I had similar error messages. Tech support through email said:

-Run dxdiag and check for errors.
-Switch to Open GL from Auto (I guess Direct for you though, huh?)
-Keep running ryzom_recover until it works... and that was the last time they spoke to me.

In the end, the only thing I could find that would stop the errors (that occured only with Ryzom) was to remove one of my sticks of RAM. As I stated earlier, I am by no means convinced that this is a hardware error as it related specifically to a patch and it occurs only with Ryzom (WoW runs just fine on maxed out settings, thanks). Since I removed the extra 512mgs I have not had a single crash although even at the minimal settings, it is a slow and clunky beast. Much worse than when I first got the game before I added the second 512mgs.

If you want to try the reinstall files method, try getting copies of the 'unpack' directory, 'cfg' directory and recently changed files from the 'data' directory from someone else (or from that other computer you mentioned). Also, all the files in the main directory as the dll files can get corrupted. Tryker seems to be a huge issue for many people. After one of those bugs, the entire continent didn't load up and I was left levitating 5 feet over the water in a waterworld kind of landscape. You may want to get the tryker data files as well just to be sure.

Are you getting any checksums do not correspond at the pre-login phase?

Good luck,
Tin.

[xenofur]

to have ryzom do a full checksum test do the following:
then download total commander from http://www.ghisler.com, navigate it to your ryzom folder, mark it once by rightclicking go to files -> change attributes, activate recurse subdirectories and change date/time, then click current and click ok, after that it seemingly freezes for a bit, once it reacts again start ryzom and let it patch