Error:selected shard is not available

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shoelace
Posts: 2
Joined: Tue Nov 09, 2004 8:12 pm

Error:selected shard is not available

Post by shoelace »

I'm getting this when I try to click 'accept' for the EULA. I was playing just a few hours ago fine from a different location (work). It lets me login, runs the patcher, says the server is Online, but I can't get past the EULA. Am I the only one having connection troubles?
durac
Posts: 4
Joined: Wed Nov 10, 2004 3:17 pm

Re: Error:selected shard is not available

Post by durac »

shoelace wrote:I'm getting this when I try to click 'accept' for the EULA. I was playing just a few hours ago fine from a different location (work). It lets me login, runs the patcher, says the server is Online, but I can't get past the EULA. Am I the only one having connection troubles?
Same here in houston read that if it does that it is down for repairs or a patch. thing is the webpage server status says all servers are up.
amitlu
Posts: 170
Joined: Tue Sep 21, 2004 10:00 am

Re: Error:selected shard is not available

Post by amitlu »

The servers are undergoing a bit of maintanance. They won't be down for very long. :)
jefunk
Posts: 1
Joined: Thu Nov 11, 2004 8:50 am

Re: Error:selected shard is not available

Post by jefunk »

I'm having the exact same issues... I can't get past the EULA because of a missing "shard". You're not alone.

What's the timeline for the repair?
ptooie
Posts: 68
Joined: Wed Sep 22, 2004 7:11 pm

Re: Error:selected shard is not available

Post by ptooie »

Same here. I'm a bit miffed that there is a way to check server status...THAT NEVER SHOWS THE SERVER STATUS ! Just another bug I guess. At least they don't lie about it like they do when they announce a "patch" or "mini-patch" that changes nothing.
zenekia
Posts: 1
Joined: Sat Oct 23, 2004 10:58 pm

Re: Error:selected shard is not available

Post by zenekia »

amitlu wrote:The servers are undergoing a bit of maintanance. They won't be down for very long. :)
But that was an hour ago...
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borg9
Posts: 1976
Joined: Tue Sep 28, 2004 11:47 am

Re: Error:selected shard is not available

Post by borg9 »

Just for info:

Server - can be online or offline.
Shard - can be open or closed.
Login Server - can be on of off.

A Server can have main shards.

The server is the machine on which the game runs.

When the Login Server is on - you can enter you user name and password and have them verified. If it is not others maybe able to contiune playing but new people are unable to login.

When the server is up (as shown on the web site) you can get to the EULA screen. However you may not be able to get any futher if the Shard is closed.

When the server is up and the shard is closed, usually the CSRs etc are testing stability and fixes. However if there has been a patch you will be able to download it.

When the server is down - nothing is available.

When the server is up and the shard is open .... you can play the game.

If for any reason you are unable to enter the game.... use the Klients chat program Nevrax has provided. This is a live chat program where you can find out the status of the server/patch/shard and chat to other players/csr/devs/Nevrax peeps. It is a sure sign the server is down if this chat room is busy.

Hope this explains it simply.

The don't lie and I have never in (10 months) known them to patch/reboot the server for 'no reason' and I have never known them 'lie'. The have made mistakes in patch notes, released info early that has not yet been added or added more changes than listed.

They don't set out to deliberatly decieve thier customers and have a great respect of the player base.

As has been proven in the effort they have put into the game since patch 1.

3 patchs don't just appear they require a huge amount of effort in production/packaging/testing.
Relocated to www.unnatural-selection.org
Neun

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