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Plethora of frustrations
Posted: Wed Sep 22, 2004 9:50 pm
by pugmak
Ryzom will not load. Gets all the way through then "Install interupted"
Account info said "cancelling" at the bottom of my payment secton
Preorder code generates "invalid" message and prevents registration
Attempted to fix the registration issues by unsubcribing and starting over. No Joy, Can not find a way past the "unsubcribed" page.
Can not do any meaningful adjustments via the account profile page.
NO TECH SUPPORT EMAIL LISTED in the official website's support section...That is completely unsat.
Need answers.
Re: Plethora of frustrations
Posted: Wed Sep 22, 2004 10:17 pm
by pugmak
Addendum and update:
Can not resubscribe. Can not subscribe under another name. Can not access my account info in any meaningful way to correct any issue at all.
This is completely FUBAR.
Program still will not finish install. Nothing so far is good, functional, working or doable.
Re: Plethora of frustrations
Posted: Thu Sep 23, 2004 9:20 pm
by korin77
Sounds like a firewall blocking something out. Or a cookie for the webpage not getting saved. I would check both.
Re: Plethora of frustrations
Posted: Sat Sep 25, 2004 1:01 am
by deadprrt
To the "Install interrupted" i've been getting that on some installers every since I installed service pack 2 for windows XP.
Up untill I got Ryzom the only installers that have had this issue have been demo or beta programs so I let it slide.
Uninstalling service pack 2 fixed this issue for me, I'll have to to a fresh install to get sp2 working properly at some point in the future.
If you don't have XP with SP2 then ignore this
(remember uninstalling sp2 is at you own risk, just covering myself case anything goes wrong
)
Re: Plethora of frustrations
Posted: Sat Sep 25, 2004 1:08 am
by vguerin
The fact your in here shows for now your account is good... the installation issues could be any number of things, none of us can see your setup. Either your system is not connecting to patch at the appropriate time or maybe system resources are running out at the same point... impossible to tell.
Ultimate Harvesting Guide
Re: Plethora of frustrations
Posted: Sat Sep 25, 2004 1:46 pm
by chujung
pugmak wrote:Ryzom will not load. Gets all the way through then "Install interupted"
Account info said "cancelling" at the bottom of my payment secton
Preorder code generates "invalid" message and prevents registration
Attempted to fix the registration issues by unsubcribing and starting over. No Joy, Can not find a way past the "unsubcribed" page.
Can not do any meaningful adjustments via the account profile page.
NO TECH SUPPORT EMAIL LISTED in the official website's support section...That is completely unsat.
Need answers.
Pugmak here is the support email from another thread
mailto:technical-na@ryzom.com.......... hope this helps