Information for those who don't know
Information for those who don't know
Nevrax outsourced their customer service department. I think it is called themis group. But that is why these mouth pieces dont know anything about the game.
Re: Information for those who don't know
Really? I think I know some of the people that work there...
Korin - Tryker - Retired
125 2h pierce melee, 105 2h slash melee, 91 lake forage, 55 forest forage, 55 desert forage, 61 prime roots forage, 91 heavy armor craft, 55 light armor craft, 58 medium armor craft, 62 2h melee craft, 52 1h melee craft.
125 2h pierce melee, 105 2h slash melee, 91 lake forage, 55 forest forage, 55 desert forage, 61 prime roots forage, 91 heavy armor craft, 55 light armor craft, 58 medium armor craft, 62 2h melee craft, 52 1h melee craft.
Re: Information for those who don't know
heh, what? am i right? one of them told me so im pretty sure its true, but are you responding to what i said or just talking???
Re: Information for those who don't know
I think it's safe to assume Amitst is outraged!
Your points have been heard and understood.
Your points have been heard and understood.
"You don't sound like a very friendly person by the overall 'tone' of this post." -Zzeii
Re: Information for those who don't know
Amitst,
I know what you're trying to do, but it's not exactly a secret that the Themis Group does the CS for Ryzom in North America. It's on the box for the love of Pete.
I know what you're trying to do, but it's not exactly a secret that the Themis Group does the CS for Ryzom in North America. It's on the box for the love of Pete.
Cerest
Community Liaison
Community Liaison
Re: Information for those who don't know
I think he's just trying to spread hate for some reason. You guys are doing a great job at Themis, Nevrax needs to listen to y'all more and give you better info is all.cerest wrote:Amitst,
I know what you're trying to do, but it's not exactly a secret that the Themis Group does the CS for Ryzom in North America. It's on the box for the love of Pete.
Keep up the good work.
Re: Information for those who don't know
I played with someone online who said he worked for themis group, I forget if it was AO or COH. Didn't they have a contract with funcom on AO? They did a nice job there as I recall.
Korin - Tryker - Retired
125 2h pierce melee, 105 2h slash melee, 91 lake forage, 55 forest forage, 55 desert forage, 61 prime roots forage, 91 heavy armor craft, 55 light armor craft, 58 medium armor craft, 62 2h melee craft, 52 1h melee craft.
125 2h pierce melee, 105 2h slash melee, 91 lake forage, 55 forest forage, 55 desert forage, 61 prime roots forage, 91 heavy armor craft, 55 light armor craft, 58 medium armor craft, 62 2h melee craft, 52 1h melee craft.
Re: Information for those who don't know
[QUOTE=amitst]Nevrax outsourced their customer service department. I think it is called themis group. QUOTE]
Umm, what has this to do with anything relevant. What IS relevant is that this game has lightning fast customer service and keeps us informed. The CSR is doing a great job ..... refreshing actually.
P.S. Don't shoot the messanger
Umm, what has this to do with anything relevant. What IS relevant is that this game has lightning fast customer service and keeps us informed. The CSR is doing a great job ..... refreshing actually.
P.S. Don't shoot the messanger
Re: Information for those who don't know
I agree, I think the CSR team is doing an excellent job. If you want to bash someone address the decision makers at Nevrax. But try to do it in a grown-up manner 
Re: Information for those who don't know
Interesting, if they did. IMO AO is the only game to ever come close to the customer service in Ryzom.korin77 wrote:themis group ... Didn't they have a contract with funcom on AO?