cannot download

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xingster23
Posts: 2
Joined: Thu Aug 16, 2007 8:59 pm

cannot download

Post by xingster23 »

"Error impossible to load version infos. Please make sure your internet connection is working correctly"

i dont know whats wrong
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thurmar
Posts: 37
Joined: Tue Aug 14, 2007 3:44 pm

Re: cannot download

Post by thurmar »

Could use more info about your system and circumstances surrounding the error. Are you updating(patching) or installing for the first time?

If you are running Vista please read this post

For real-time support visit klients - our live chat support tool.
Thurmar
Veteran Guide - English Community
xingster23
Posts: 2
Joined: Thu Aug 16, 2007 8:59 pm

Re: cannot download

Post by xingster23 »

im trying to run ryzom_downloader_setup_070402
i guess to download the client
but i get that error message
i have windows xp
klients doesnt work on my computer either
blaah
Posts: 1333
Joined: Tue Dec 14, 2004 7:43 am

Re: cannot download

Post by blaah »

xingster23 wrote:klients doesnt work on my computer either
make sure firewall (one in windows xp or some other software/hardware firewall (that includes one in router) does not block ryzom attempts to access internet.

ryzom uses tcp 40916 outgoing destination port to get version information (first error message), and Klients are useing tcp 6001 (i think) outgoing destination port.
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