Shard says open, I download the patch and then says closed??????

[babaloui]

Anyone else having this problem? The shard says its open. I downloaded the patch and went through the normal log in proceedure but then it says error shard is closed at the end. How can I do all that if the shard is closed? Anyone else having this problem?

[kamagi]

Nevrax didnt bother telling anybody but the NA server could be down for hours while they shift to NA hardware.

[babaloui]

Anyone else having this problem? The shard says its open. I downloaded the patch and went through the normal log in proceedure but then it says error shard is closed at the end. How can I do all that if the shard is closed? Anyone else having this problem?

After I hit the accept button for the license agreement it just states error shard is closed. I am concerned that the AMD processor fix (which I didnt have a problem with) might have hosed me.

[babaloui]

Nevrax didnt bother telling anybody but the NA server could be down for hours while they shift to NA hardware.

Thanks. So thats the reason? Why would they have the server listed as open then? Also why can I do the initial connect? ....too early for this...need more caffeine lol

[kamagi]

I have no idea but I do know that their game client doesnt refresh the state of the server (great bit of programming there)

[usinuk]

Thanks. So thats the reason? Why would they have the server listed as open then? Also why can I do the initial connect? ....too early for this...need more caffeine lol

They took down the UK server at 5 AM EST for a couple hours to put the newest patch on - so I'm sure the US servers are either down now or sometime shortly for the same reason.

[babaloui]

They took down the UK server at 5 AM EST for a couple hours to put the newest patch on - so I'm sure the US servers are either down now or sometime shortly for the same reason.

But that is the strange thing, It let me download the patch.

[kamagi]

As I said earlier - according to Plangent on the Klient chat, the NA hardware is being switched to the hardware in North America with absolutely NO eta.

[bkwrm13]

It's odd that the server status showed Windermeer down when they first closed the shard and now currently showing open. Misleading information or poor status programming, your choice.

Also, what's the point of having a special Announcement subforum when we get different pieces of information from the General forum, the Release Notes, and word of mouth via Klients?

[bobturke]

The server is listed as open on the website before its actually open. There is a (usually) brief period where the server is 'open' by the website, but not accessable. During this time the server is usually open to the CSR team which they then 'prepare' for the return of the players. In my experience this is often about 5-10 minutes (but no hard/fast rule).

The fastest method to get back online is to use the US Klients where people are usually notified within about 30 seconds of the server being available for players.