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Please help me!! :(

Posted: Tue Oct 12, 2004 6:49 pm
by bullough
Hi guys, not in a good mood, my pc can no longer handle ryzom anymore ever since i moved to fairhaven, it was running fine on tryker island but now just has stopped working i have multiple errors every 5 mins and i just can seem to fix them. Have you got any help for me cos im in need of some. My system spec is Pentium 4 2.6ghz Radeon 9600 512mb RAM.

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 6:56 pm
by shazzy
Have you defragged your harddrive lately?
Sometimes after installing brand new games on messy harddrives it causes all sorts of problems. I know I had to myself. :)

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 9:19 pm
by bullough
shazzy wrote:Have you defragged your harddrive lately?
Sometimes after installing brand new games on messy harddrives it causes all sorts of problems. I know I had to myself. :)
thanks ill try that :) and get back to you

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 9:41 pm
by p46985
Bull u r not the only one, it worked perfectly fine for me as well on a newbie island, its not problem with ur system, its a problem with a code, i tried everything, defragmentation, different video drivers, different graphical options including disabling agp for vertexes, disabling anti virus, it doesn't work... I hope they address this issue very soon i really love this game :( Ppl who run the game on ATI video card crash all the time with 'access violation' error, it is so bad that i stoped playing Ryzom until the next patch. I hope they fix it really soon.

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 10:01 pm
by bullough
p46985 wrote:Bull u r not the only one, it worked perfectly fine for me as well on a newbie island, its not problem with ur system, its a problem with a code, i tried everything, defragmentation, different video drivers, different graphical options including disabling agp for vertexes, disabling anti virus, it doesn't work... I hope they address this issue very soon i really love this game :( Ppl who run the game on ATI video card crash all the time with 'access violation' error, it is so bad that i stoped playing Ryzom until the next patch. I hope they fix it really soon.
i mite follow u on that issue, i hope a GM is reading this so they know how bad we are all suffereing from this and how they might get it sorted :( although defraging most of my red files are ryzom ones :p

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 10:05 pm
by bullough
ok im now trying to email support and all i get is this message on the website


Fatal error: Call to undefined function: sitemap() in /home/atys-web/public_html/header.php on line 72

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 10:09 pm
by p46985
bullough wrote:ok im now trying to email support and all i get is this message on the website


Fatal error: Call to undefined function: sitemap() in /home/atys-web/public_html/header.php on line 72
Bull ask for support in-game, using 'support' in the menu, they will respond very quickly, although it would be a good idea to try it tomorrow, now its time for little monsters to go to bed :D

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 10:14 pm
by bullough
p46985 wrote:Bull ask for support in-game, using 'support' in the menu, they will respond very quickly, although it would be a good idea to try it tomorrow, now its time for little monsters to go to bed :D
You sed in another post that you had got some feedback on access violation issue can u post me the response on here plz? want to try and get this sorted before i go to bed :)

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 10:22 pm
by p46985
right Bull what you can do is:
1. Defragment ur hard drive
2. Get the latest drivers for ur graphic card
3. Reinstall the game
4. Disable page file
5. Run the game on lower resolution with lower settings
6. Disable your anti virus software
7. Use a recommended firewall (zone alarm)
8. In Ryzom configuration disable option 'AGP for vertixes'
9. Hope that developers aware that we are suffering and are trying their best to fix the problem (the most viable solution)

To try these options out try to find a spot where u crash, it tends to be the same spots which are located randomly in the area. When u change options, log in into Ryzom and run around that spot in circles, 4-5 circles and u get your 'access violation' :D If anything helps please post it here, good night little monster :D

Re: Please help me!! :(

Posted: Tue Oct 12, 2004 10:28 pm
by bullough
Thanks good night will b keeping u informed in 2 ticks :)