Please help me!! :(

Got a problem getting things to work? Drop us a line here and you'll find all the help you need.
User avatar
bullough
Posts: 151
Joined: Tue Oct 05, 2004 4:14 pm

Please help me!! :(

Post by bullough »

Hi guys, not in a good mood, my pc can no longer handle ryzom anymore ever since i moved to fairhaven, it was running fine on tryker island but now just has stopped working i have multiple errors every 5 mins and i just can seem to fix them. Have you got any help for me cos im in need of some. My system spec is Pentium 4 2.6ghz Radeon 9600 512mb RAM.
Zigarakk - Zorai Healer

"Roger that, let's run like hell!"
User avatar
shazzy
Posts: 216
Joined: Wed Oct 06, 2004 11:15 am

Re: Please help me!! :(

Post by shazzy »

Have you defragged your harddrive lately?
Sometimes after installing brand new games on messy harddrives it causes all sorts of problems. I know I had to myself. :)
Koriir - Matis Magician! :cool:
Florri - Tryker :eek:
User avatar
bullough
Posts: 151
Joined: Tue Oct 05, 2004 4:14 pm

Re: Please help me!! :(

Post by bullough »

shazzy wrote:Have you defragged your harddrive lately?
Sometimes after installing brand new games on messy harddrives it causes all sorts of problems. I know I had to myself. :)
thanks ill try that :) and get back to you
Zigarakk - Zorai Healer

"Roger that, let's run like hell!"
User avatar
p46985
Posts: 194
Joined: Sat Oct 02, 2004 5:37 pm

Re: Please help me!! :(

Post by p46985 »

Bull u r not the only one, it worked perfectly fine for me as well on a newbie island, its not problem with ur system, its a problem with a code, i tried everything, defragmentation, different video drivers, different graphical options including disabling agp for vertexes, disabling anti virus, it doesn't work... I hope they address this issue very soon i really love this game :( Ppl who run the game on ATI video card crash all the time with 'access violation' error, it is so bad that i stoped playing Ryzom until the next patch. I hope they fix it really soon.
Igerua, Trycker
User avatar
bullough
Posts: 151
Joined: Tue Oct 05, 2004 4:14 pm

Re: Please help me!! :(

Post by bullough »

p46985 wrote:Bull u r not the only one, it worked perfectly fine for me as well on a newbie island, its not problem with ur system, its a problem with a code, i tried everything, defragmentation, different video drivers, different graphical options including disabling agp for vertexes, disabling anti virus, it doesn't work... I hope they address this issue very soon i really love this game :( Ppl who run the game on ATI video card crash all the time with 'access violation' error, it is so bad that i stoped playing Ryzom until the next patch. I hope they fix it really soon.
i mite follow u on that issue, i hope a GM is reading this so they know how bad we are all suffereing from this and how they might get it sorted :( although defraging most of my red files are ryzom ones :p
Zigarakk - Zorai Healer

"Roger that, let's run like hell!"
User avatar
bullough
Posts: 151
Joined: Tue Oct 05, 2004 4:14 pm

Re: Please help me!! :(

Post by bullough »

ok im now trying to email support and all i get is this message on the website


Fatal error: Call to undefined function: sitemap() in /home/atys-web/public_html/header.php on line 72
Zigarakk - Zorai Healer

"Roger that, let's run like hell!"
User avatar
p46985
Posts: 194
Joined: Sat Oct 02, 2004 5:37 pm

Re: Please help me!! :(

Post by p46985 »

bullough wrote:ok im now trying to email support and all i get is this message on the website


Fatal error: Call to undefined function: sitemap() in /home/atys-web/public_html/header.php on line 72
Bull ask for support in-game, using 'support' in the menu, they will respond very quickly, although it would be a good idea to try it tomorrow, now its time for little monsters to go to bed :D
Igerua, Trycker
User avatar
bullough
Posts: 151
Joined: Tue Oct 05, 2004 4:14 pm

Re: Please help me!! :(

Post by bullough »

p46985 wrote:Bull ask for support in-game, using 'support' in the menu, they will respond very quickly, although it would be a good idea to try it tomorrow, now its time for little monsters to go to bed :D
You sed in another post that you had got some feedback on access violation issue can u post me the response on here plz? want to try and get this sorted before i go to bed :)
Zigarakk - Zorai Healer

"Roger that, let's run like hell!"
User avatar
p46985
Posts: 194
Joined: Sat Oct 02, 2004 5:37 pm

Re: Please help me!! :(

Post by p46985 »

right Bull what you can do is:
1. Defragment ur hard drive
2. Get the latest drivers for ur graphic card
3. Reinstall the game
4. Disable page file
5. Run the game on lower resolution with lower settings
6. Disable your anti virus software
7. Use a recommended firewall (zone alarm)
8. In Ryzom configuration disable option 'AGP for vertixes'
9. Hope that developers aware that we are suffering and are trying their best to fix the problem (the most viable solution)

To try these options out try to find a spot where u crash, it tends to be the same spots which are located randomly in the area. When u change options, log in into Ryzom and run around that spot in circles, 4-5 circles and u get your 'access violation' :D If anything helps please post it here, good night little monster :D
Igerua, Trycker
User avatar
bullough
Posts: 151
Joined: Tue Oct 05, 2004 4:14 pm

Re: Please help me!! :(

Post by bullough »

Thanks good night will b keeping u informed in 2 ticks :)
Zigarakk - Zorai Healer

"Roger that, let's run like hell!"
Post Reply

Return to “Technical Support”