Cant log in, cant cancel subscription

Got a problem with your account? Email billing support or request help here
Post Reply
bullmace
Posts: 1
Joined: Thu Nov 16, 2006 12:46 am

Cant log in, cant cancel subscription

Post by bullmace »

I can log into the forum and to play the game but when I try to log in at the main Ryzom page the login just goes blank. I need to cancel my subscription and I can not see anyplace to do that.
User avatar
shadowweb
Posts: 252
Joined: Tue Sep 21, 2004 10:00 am

Re: Cant log in, cant cancel subscription

Post by shadowweb »

If you change your game password, you can then log in here:

http://www.ryzom.com/newcomer/account-management

with your game login and password. The site is currently down but will be back up shortly.

Alternatively, if you email billing-ee@ryzom.com, your account can be unsubscribed for you.
Post Reply

Return to “Account Support”