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Regarding character deletion

Posted: Wed Jan 10, 2007 2:03 pm
by avaan
When I was logging in today (a few minutes ago) I accidentally clicked delete instead of play when selecting character (I haven't fully learned the interface yet :mad :) . Well no big deal I thought and quickly pressed the cancel button. Or so I thought.

So now my only character is deleted and right now I really can't arse myself to do all the quests in Silan AGAIN.

Now to the actual question I had.
Is it in some way possible that I could have the character restored again and in that case how or do I just have to do it all over again

Replies would be greatly appreciated :o

EDIT: Oh, and I made a new character just afterwards, with the same name, maybe that wasn't very smart...

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 2:04 pm
by sluggo0
I would send an in game ticket to a GM, they can answer your question.

Are you sayign the cancel button is bugged? :(

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 2:05 pm
by Zerlin
Email support-ee@ryzom.com and explain your situation and they will get things remedied. But creating a new char in the same slot with the same name will definitely make things difficult.

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 2:05 pm
by avaan
No, I probably just missed it or something, I could try it again on the new guy just to see, though...

EDIT: Woah, the replies sure comes fats here :) Thanks for all the help!

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 2:08 pm
by ashling
Good luck Avaan. Hopefully they will be able to restore the character for you.

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 2:49 pm
by shadowweb
Being dealt with by email support now.

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 3:18 pm
by jennaelf
And this is a huge part of what makes Ryzom, its community, and its staff so very awesome.

Just had to say so. Years of being told "I'm sorry, I can't help you with that" has that kind of effect.

:D

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 6:44 pm
by acridiel
Trouble as I know is, as long as he did not use the same slot all is well and the Char. can berestored. If he overwrote the slot with the new data... *sigh*

Good Luck man!

Acridiel

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 7:28 pm
by putterix
yay, this mmo has the best customerservice on the market :)

im 99% satisfied, would be 100% if you could restore the KPs aswell :p

(i also restored a char i deleted once, but i cant remember that chars name ;) )

Re: Regarding character deletion

Posted: Wed Jan 10, 2007 9:00 pm
by dakhound
putterix wrote:(i also restored a char i deleted once, but i cant remember that chars name ;) )
Broom?

......#