Regarding character deletion

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avaan
Posts: 2
Joined: Fri Jan 05, 2007 3:19 pm

Regarding character deletion

Post by avaan »

When I was logging in today (a few minutes ago) I accidentally clicked delete instead of play when selecting character (I haven't fully learned the interface yet :mad :) . Well no big deal I thought and quickly pressed the cancel button. Or so I thought.

So now my only character is deleted and right now I really can't arse myself to do all the quests in Silan AGAIN.

Now to the actual question I had.
Is it in some way possible that I could have the character restored again and in that case how or do I just have to do it all over again

Replies would be greatly appreciated :o

EDIT: Oh, and I made a new character just afterwards, with the same name, maybe that wasn't very smart...
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sluggo0
Posts: 132
Joined: Sun Nov 13, 2005 6:27 am

Re: Regarding character deletion

Post by sluggo0 »

I would send an in game ticket to a GM, they can answer your question.

Are you sayign the cancel button is bugged? :(
---


Minou [Karavan] Arispotle
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Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: Regarding character deletion

Post by Zerlin »

Email support-ee@ryzom.com and explain your situation and they will get things remedied. But creating a new char in the same slot with the same name will definitely make things difficult.
Zerlin

GameMaster
Arispotle & Cho
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avaan
Posts: 2
Joined: Fri Jan 05, 2007 3:19 pm

Re: Regarding character deletion

Post by avaan »

No, I probably just missed it or something, I could try it again on the new guy just to see, though...

EDIT: Woah, the replies sure comes fats here :) Thanks for all the help!
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ashling
Posts: 462
Joined: Tue Jul 11, 2006 6:05 pm

Re: Regarding character deletion

Post by ashling »

Good luck Avaan. Hopefully they will be able to restore the character for you.
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shadowweb
Posts: 252
Joined: Tue Sep 21, 2004 10:00 am

Re: Regarding character deletion

Post by shadowweb »

Being dealt with by email support now.
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jennaelf
Posts: 250
Joined: Tue Jul 04, 2006 3:55 am

Re: Regarding character deletion

Post by jennaelf »

And this is a huge part of what makes Ryzom, its community, and its staff so very awesome.

Just had to say so. Years of being told "I'm sorry, I can't help you with that" has that kind of effect.

:D
Jeziellia Mara'tyr
Officer, House Etchmarc, Arispotle

Better by far you should forget and smile than you should remember and be sad.
Christina Rossetti (1830 - 1894)

[size=-2]OOC: Jeziellia's Journal is OOC knowledge only. Possibilities of reading it IC should be brought to me for discussion. Thank you![/size]
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acridiel
Posts: 6318
Joined: Mon Oct 04, 2004 3:18 pm

Re: Regarding character deletion

Post by acridiel »

Trouble as I know is, as long as he did not use the same slot all is well and the Char. can berestored. If he overwrote the slot with the new data... *sigh*

Good Luck man!

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putterix
Posts: 261
Joined: Thu Jan 20, 2005 6:10 pm

Re: Regarding character deletion

Post by putterix »

yay, this mmo has the best customerservice on the market :)

im 99% satisfied, would be 100% if you could restore the KPs aswell :p

(i also restored a char i deleted once, but i cant remember that chars name ;) )
XYCLONE
THE REANIMATED SOUL OF GROOM
PROUD HIGHOFFICER OF
NEXUS
WAITING FOR THE LEVELCAP TO BECOME 300 OR MORE
WANTS THE LOVELY KIROSTAPATROLS BACK INGAME
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dakhound
Posts: 1768
Joined: Fri Jan 07, 2005 5:40 pm

Re: Regarding character deletion

Post by dakhound »

putterix wrote:(i also restored a char i deleted once, but i cant remember that chars name ;) )
Broom?

......#
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