Installed, Patched?, crashes

[uncus]

I have installed the latest build afaik [I tried my original copy first - crash/downloaded & installed from link - crash, too]. The launcher gets as far as the Patching phase, then has a fatal exception:

2006/10/18 16:03:45 ERR client_ryzom_rd.exe chat_static_database.cpp 131: <CChatStaticDatabase::load> Can't open the file [email]data_common.bnp@chat_static.cdb[/email]
then continues with many more "Send Report" pages with other errors - usually indicating that the pointer cannot be found [ends with =<NULL>]

Please advise me on where to turn for help as i would really love to try Ryzom again.