Signing up problem

[magnatta]

I was on the free trial to try it and wanted to subscribe. I did the account signup thing and at the end it told me, "Your payment has been refused for the Saga of Ryzom".

I am using a Visa debit card, which I use for all other online purchases, and was wondering if that was the problem.

I really want to subscribe, so any help would be appreciated.

[shadowweb]

This has now been dealt with by email support.