This is what I like to call "defective service"

[ric1985]

If the apparent bad conditions of this game's servers , the long list of bugs , the false listage of game content and lack of overall information were not enough evidence of this then that last patch WAS and simply dried out the little patience I had left in me!

The time of they day chosen to apply the patch itself was amazingly chosen (/sarcasm off) but what was most amazing was the simple fact that (as other patches applied before this) it actually made the product WORSE!
Not only have I encountered new bugs I'd never seen before , like trainers vanishing before my eyes I have also found my Fyros character to be somewhere I had never been before! (apparently he's on Tryker territory now , go figure...)
I know it can be solved but the point is that it never should have happened in the first place , and I should NOT have to lose the time I'm paying for to solve these issues!

My point is this , and it's quite simple: This is NO LONGER a Beta! I AM paying... and I'm actually paying QUITE A LOT!
I've payed a lot for the game itself and now I'm paying (way more than I should) per month! What do I expect in return? I expect whatever it was I payed for... I expect AT THE VERY LEAST basic conditions in WHICH I can MAKE USE of the product I have purchased! If my character gets teleported , if new bugs make the game unplayable , if the servers are defective THEN I can't USE the product I have purchased can I?
That my friends is defective service... and since my money ain't coming back to my pockets I'm going to say only this: take your time , test your patches , well... simply be competent! That is all I ask for! A little competence...

Get your act together because frankly... from what I've seen , those "good reviews" everyone's waiting for in order to "boost" the number of players won't come anytime soon , but I'm sure you won't be able to avoid a couple of very bad ones at this moment.

[mboeing]

It is usual that new bugs get introduced with patches. Or old bugs get reintroduced. The complexity of testing everything sorrowly is beyond any time scope so things can slip throu. If they want to fix one thing after the other the server would be more down then up. I am sure that the game will improve with each patch overall.

One thing i totally agree with you though is the time they chose for the patching. That was not very customer friendly at all. Hope they learn not to do it again. Although I hear french are a pretty stubborn people =P