Crashing every 5-10-15 mins

[tact01]

here is the report.

0h 13min 16sec before it crashed.

this is not due to my computer.

Access Violation exception generated at 0x57964B, thread attempts to read at 0x2.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2004/10/04 12:12:30 client_ryzom_rd.exe INF 3292 bit_mem_stream.cpp 684 : BMS: beginpos 3 endpos 5 beginbitpos 26 endbitpos 46
10000000
^ beginpos=6
00100001
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 96 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:31 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 3)
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 3), 1 actions (ReceivedAck=2487/lastAck=2484/nextSentPacket=2488)
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 cdb_synchronised.cpp 167 : Update DB
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 105 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:31 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=291) at level 2 (channel 0)
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=2488/lastAck=2485/nextSentPacket=2489)
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 cdb_synchronised.cpp 167 : Update DB
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 58 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 complex_source.cpp 526 : Seting event for sound tryker_waave_4 in 13497 millisec (XFade = 2000).
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 92 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:31 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 2)
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 2), 1 actions (ReceivedAck=2490/lastAck=2487/nextSentPacket=2491)
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 cdb_synchronised.cpp 167 : Update DB
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 complex_source.cpp 526 : Seting event for sound tryker_waave_5 in 14744 millisec (XFade = 2000).
2004/10/04 12:12:31 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 75 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 122 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=83) at level 1 (channel 0)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=171) at level 1 (channel 0)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 2 actions (ReceivedAck=2492/lastAck=2485/nextSentPacket=2493)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=171) at level 2 (channel 0)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=2492/lastAck=2489/nextSentPacket=2493)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 net_manager.cpp 485 : <impulseDynString> Received CHAT, put in buffer : waiting association
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 string_manager_client.cpp 495 : DynString 2260791679 available : [&MIS&You dodged the Scary Ragus's attack.]
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 cdb_synchronised.cpp 167 : Update DB
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 net_manager.cpp 464 : <impulseChat> Received CHAT : You dodged the Scary Ragus's attack.
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 complex_source.cpp 526 : Seting event for sound tryker_waave_2 in 14744 millisec (XFade = 2000).
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 71 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 80 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=59) at level 1 (channel 0)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=2494/lastAck=2493/nextSentPacket=2495)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 2)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 2), 1 actions (ReceivedAck=2494/lastAck=2491/nextSentPacket=2495)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 cdb_synchronised.cpp 167 : Update DB
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 106 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 udp_sock.cpp 174 : LNETL0: Socket 1932 received 109 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=83) at level 1 (channel 0)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=171) at level 1 (channel 0)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 2 actions (ReceivedAck=2496/lastAck=2495/nextSentPacket=2497)
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=171) at level 2 (channel 0)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=2496/lastAck=2493/nextSentPacket=2497)
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 net_manager.cpp 485 : <impulseDynString> Received CHAT, put in buffer : waiting association
2004/10/04 12:12:32 client_ryzom_rd.exe INF 3292 string_manager_client.cpp 495 : DynString 2260791835 available : [&SYS&You target a Scary Ragus.]
2004/10/04 12:12:32 client_ryzom_rd.exe DBG 3292 cdb_synchronised.cpp 167 : Update DB
-------------------------------
User Crash Callback:
-------------------------------
UserId: 172891
ShardId: 103
Player Name: 'Tact'
UserPosition: 17268.39 -32100.11 8.22
ViewPosition: 17268.39 -32100.11 8.22
Time in game: 0h 13min 16sec
LocalTime: 2004/10/04 12:12:36
ServerTick: 15360214
ConnectState: Connected
LocalAddress: :1179 (192.168.0.111)
Language: English
ClientVersion: 1.0.1.700
PatchVersion: 00007
Client is online
Memory: 15mb/511mb
Process Virtual Memory: 1093mb
NeL Memory: 0b
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz / x86 Family 15 Model 2 Stepping 9 / GenuineIntel / 3014MHz
NeL3D: Direct3d / ati2dvag.dll / RADEON X800 PRO / \\.\DISPLAY1 / driver version : 6.14.10.6476
3DCard: RADEON X800 PRO, version 6.4.7.6
Sound mixer:
Playing sources: 1338
Available tracks: 4
Used tracks: 28
Muted sources: 3
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 28 / 6
LowPri: 0 / 8
FreeTracks: 4 / 32
Average update time: 0.000042 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000056%%
Sound driver:
FMod Driver
3d hw buffers: 94
2d hw buffers: 32
-------------------------------

[tact01]

now, its crashing just after i choose which char to play with, every time i log in.

[lawrence]

As previously stated in another thread:

Hi guys,

please contact our Customer Support via email (http://www.ryzom.com/?page=support_email) about client crash issues. It would be a painful process to try helping you with these problems through this message board, because it may well be necessary to exchange some emails (dxdiags, client.cfg files) to identify the cause for the crashes.

[p46985]

same problem here Tact, i tried everything, still trying will let u know if i solve it, absolutely the same mistake, my graphic card is Radeon 9800

[p46985]

Access Violation exception generated at 0x30ADA47, thread attempts to read at 0x39563000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2004/10/12 15:05:07 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 78 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:07 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 173 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:08 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 116 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:08 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 95 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:08 client_ryzom_rd.exe INF 684 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=379) at level 1 (channel 0)
2004/10/12 15:05:08 client_ryzom_rd.exe DBG 684 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=214/lastAck=209/nextSentPacket=215)
2004/10/12 15:05:08 client_ryzom_rd.exe DBG 684 net_manager.cpp 464 : <impulseChat> Received CHAT : Wlaas says : since its same
2004/10/12 15:05:08 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 48 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:08 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 57 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:08 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 190 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:09 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 78 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:09 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 70 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:09 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 33 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:09 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 55 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:09 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 194 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:10 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 101 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:10 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 63 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:10 client_ryzom_rd.exe INF 684 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=187) at level 1 (channel 0)
2004/10/12 15:05:10 client_ryzom_rd.exe DBG 684 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=224/lastAck=215/nextSentPacket=225)
2004/10/12 15:05:10 client_ryzom_rd.exe DBG 684 net_manager.cpp 464 : <impulseChat> Received CHAT : Wlaas says : np
2004/10/12 15:05:10 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 32 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:10 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 62 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:10 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 209 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 109 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 109 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 52 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 62 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 169 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 complex_source.cpp 526 : Seting event for sound tryker_waave_2 in 14744 millisec (XFade = 2000).
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/10/12 15:05:11 client_ryzom_rd.exe DBG 684 complex_source.cpp 526 : Seting event for sound tryker_waave_0 in 11395 millisec (XFade = 2000).
2004/10/12 15:05:12 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 109 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:12 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 86 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:12 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 33 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:12 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 63 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:12 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 172 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:13 client_ryzom_rd.exe DBG 684 complex_source.cpp 516 : CS : Chaining to sound tryker_wind_rnd
2004/10/12 15:05:13 client_ryzom_rd.exe DBG 684 complex_source.cpp 526 : Seting event for sound tryker_wind_3 in 12527 millisec (XFade = 2000).
2004/10/12 15:05:13 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 100 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:13 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 62 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:13 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 32 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:13 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 63 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:13 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 194 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:14 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 78 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:14 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 62 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:14 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 35 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:14 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 40 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:14 client_ryzom_rd.exe DBG 684 audio_mixer_user.h 338 : Destroying IMixerUpdate 386939E0
2004/10/12 15:05:14 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 171 bytes from peer 213.208.119.199:47851 (213.208.119.199)
2004/10/12 15:05:15 client_ryzom_rd.exe DBG 684 udp_sock.cpp 174 : LNETL0: Socket 1932 received 123 bytes from peer 213.208.119.199:47851 (213.208.119.199)
-------------------------------
User Crash Callback:
-------------------------------
UserId: 174207
ShardId: 103
Player Name: 'Igerua'
UserPosition: 17101.65 -33231.53 10.49
ViewPosition: 17101.65 -33231.54 10.49
Time in game: 0h 1min 45sec
LocalTime: 2004/10/12 15:05:19
ServerTick: 22181088
ConnectState: Connected
LocalAddress: :1685 (84.65.8.232)
Language: English
ClientVersion: 1.0.1.700
PatchVersion: 00010
Client is online
Memory: 13mb/1023mb
Process Virtual Memory: 1194mb
NeL Memory: 0b
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz / x86 Family 15 Model 3 Stepping 4 / GenuineIntel / 3391MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: Direct3d / ati2dvag.dll / ATI MOBILITY RADEON 9800 / \\.\DISPLAY1 / driver version : 6.14.10.6467
Sound mixer:
Playing sources: 34
Available tracks: 11
Used tracks: 21
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 21 / 6
LowPri: 0 / 8
FreeTracks: 11 / 32
Average update time: 0.000153 msec
Average create time: 0.000003 msec
Estimated CPU: 0.000239%%
Sound driver:
FMod Driver
3d hw buffers: 32
2d hw buffers: 32
-------------------------------
Happens over and over again nothing helps even disabling vertixes, This problem needs to be solved, I really liket he game and want to enjoy it... The fact that Nvidia was a sponsor of the game doesnt mean that ATI users have to suffer

[krone9]

this error message is very similar if not identical to ones I get a lot as well - just so you know you're not alone!

and my gfx card is a Geforce 6800 not an ATI

I think this is something to do with accessing memory but not sure.

see my post in the beta testing thread started by Catfud to see how happy I am about this 8)