Brand new Computer problems

[ariwen]

operating sys: Micrsoft Windows service pack 2 (build 2600) (5.1.2600

CPU: AMD Athlon 64 X2 Dual Core Processor 3800

Physical Memory: 2047MB

Video Device: WinFast PX7800 GTX TDH

Video Drivers Version: 7.7.5.0

Selected Direct3D mode, Disabled EAX, and turned down display detials to default!

Yet it crashes while in game, stating that ryzom.exe file has someting wrong, asks to debug, so hit debug button. Next crash I last a little longer in the game.

would someone please help walk me through my problems.

[Zerlin]

The 77.50 drivers for WinXP64 are not listed on the nVidia site so may be beta drivers. Beta drivers and Ryzom are not a happy couple for the most part.

Get the latest XP Pro 64 drivers from nVidia and try those http://www.nvidia.com/object/winxp64_81.85.html

remember to remove the current drivers and reboot before installing the new ones.

[ariwen]

Downloaded the correct drivers, and played this afternoon for about an hour and a half, then crash again. saved a copy of the debug sheet on my notepad, since I dont have word yet, should I send that to someone or would it even help determine my issues?? It shows what driver I have and am using. Thank you for your assistance Zerlin.

[Zerlin]

Downloaded the correct drivers, and played this afternoon for about an hour and a half, then crash again. saved a copy of the debug sheet on my notepad, since I dont have word yet, should I send that to someone or would it even help determine my issues?? It shows what driver I have and am using. Thank you for your assistance Zerlin.

Email your crash log to support-ee@ryzom.com and we will have a look.

[ariwen]

Email your crash log to support-ee@ryzom.com and we will have a look.

sent in copy of the report.

[marct]

Sounds like windows is crashing ryzom, not ryzom crashing on it's own. Is this a software development computer? Do you have VB, C++ or C# installed?

EDIT: I have never had Ryzom crash on it's own and give this debug window. (I know the one you are talking of. Ryzom usually just "Crashes To Desktop" (CTD) with no debugging option.

Noin.

[ariwen]

Had to get the Nvidia drivers from the Nvidia site, couldnt load the newest drivers fome windows site.

Ran ryzom recover, and emptied the unpack folder from the Ryzom main file, then before I logged on to game I selected the check patch, and found 2 errors or currputed files. Then logged into to play the game then repatched the game. I played for 4 1/2 hours after doing all this before my next crash, making progress now!!

Thank you guys for all your help and suggestions!!

[ariwen]

Sounds like windows is crashing ryzom, not ryzom crashing on it's own. Is this a software development computer? Do you have VB, C++ or C# installed?
Noin.

not sure what you mean Noin , VB, C++, or C#

but I just crashed again with the debug screen

[ariwen]

Oh this problem is soooo much fun, Ive been sending in copies of debug reports, and now I think Ive even got the SoR support team stumped, lol

[marct]

not sure what you mean Noin , VB, C++, or C#

but I just crashed again with the debug screen

Tahat answers my question then

No it is not a development machine.


Noin.