Error patching Ryzom

[yazeed]

Hello everyone, I just installed Ryzom for the first time from Direct2Drive(FilePlanet) where I purchased the game, and a while after it started patching, I got this error, tried re-running the patch again, same result. Please help.

A fatal error occurs. The program must quit
ProcName: ryzom_recover.exe
Date: 2005/08/15 23:46:51
File: R:\code\ryzom\src_v2\ryzom_recover\ryzom_recover.cpp
Line: 251
Reason: No URI can retrieve the file 'dir.gz'
-------------------------------

Log with no filter:
-------------------------------
2005/08/15 23:41:48 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:42:07 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.221/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:42:07 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:42:07 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:42:28 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2005/08/15 23:42:28 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.189/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:42:28 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:42:28 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:42:49 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2005/08/15 23:42:49 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://recover.ryzom.com/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:42:49 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:42:49 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:43:04 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:43:04 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://recover.ryzom.com:43434/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:43:04 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:43:04 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:43:19 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:43:19 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:43:19 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:43:19 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:43:20 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:43:20 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com:41414/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:43:20 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:43:20 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:43:35 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:43:53 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.221/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:43:53 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:43:53 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:44:14 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2005/08/15 23:44:14 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.189/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:44:14 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:44:14 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:44:35 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2005/08/15 23:44:35 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://recover.ryzom.com/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:44:35 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:44:35 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:44:50 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:44:50 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://recover.ryzom.com:43434/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:44:50 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:44:50 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:45:05 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:45:05 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:45:05 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:45:05 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:45:07 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:45:07 ryzom_recover.exe INF 856 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com:41414/recover4/dir.gz' dst 'dir.gz'
2005/08/15 23:45:07 ryzom_recover.exe INF 856 ryzom_recover.cpp 385 : Getting dir.gz
2005/08/15 23:45:07 ryzom_recover.exe INF 856 ryzom_recover.cpp 264 : setRWAccess to 'dir.gz'
2005/08/15 23:45:22 ryzom_recover.exe WRN 856 ryzom_recover.cpp 436 : curl download failed: (ec 6 0)
2005/08/15 23:45:41 ryzom_recover.exe WRN 856 ryzom_recover.cpp 183 : ERROR: The application could not download a file. Please make sure your network settings are properly configured. If you have a firewall, you may have to configure it to accept an outgoing connection. No URI can retrieve the file 'dir.gz' 0
2005/08/15 23:46:51 ryzom_recover.exe ERR 856 ryzom_recover.cpp 251 : No URI can retrieve the file 'dir.gz'
-------------------------------

[rabcaz]

Well it do seems as the file requested does not exist somehow.
Though have you tried to click the "Check data" button at the login screen ?

It might be someting that have gotten corrupted.

[kaetemi]

Check your firewall and free hard disk space
And why "ryzom_recover.exe"?

[yazeed]

I have enough hard disk space, and I do not even get the login screen, I get the command prompt patching window immediately when I run the game, and after a couple of tries, I get that error.

To update my issue, I do not seem to be able to connect to ryzom.com website without a proxy, I had to use a proxy to access it, so I guess this is the same case why I cant access the update server.

Now the question is, why cant I access Ryzom.com without a proxy?!!

[yazeed]

And why "ryzom_recover.exe"?

It's the only EXE in my Ryzom folder, note that I downloaded Ryzom from Direct2drive(Fileplanet), also, the shortcut on my desktop auto opens that patcher window.

[ajsuk]

The initial program for login/patching/char selection should at least startup even without an internet connection.

This means you have some corrupt files which need redownloading/patching.
You can:

Redownload - with a download manager would proberly be best as it's a large file.
(helpful link - http://www.ryzom.com/forum/showthread.php?t=15478)
and/or use the 'ryzom_recover.exe' file.

Connection problems, try setting up your firewall/router to allow ryzom .exe files.
(helpful link - http://www.ryzom.com/forum/showthread.php?t=7650)

Good luck.

[kaetemi]

There seems to be a similar problem in this topic:
http://ryzom.com/forum/showthread.php?t=775

Try downloading the installation .exe from here if it's a different file.

"client_ryzom_rd.exe" was already installed back when I did my installation, didn't need to run the recover tool...

[Zerlin]

Please see the response in the older thread on the subject.