Create account...again...again...and again

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fadin
Posts: 57
Joined: Tue Sep 21, 2004 10:00 am

Re: Create account...again...again...and again

Post by fadin »

Hey Ducky,

I am sure you have already tried this one, but make sure you don't have any pop-up blockers running.

The webpage may be attempting to pop-up a verification window for any credit card information.

Best regards,
Fadinaway
North American Senior GM
http://www.ryzom.com
User avatar
Satchi
Posts: 244
Joined: Fri Sep 17, 2004 10:00 am

Re: Create account...again...again...and again

Post by Satchi »

Ducky wrote:Ok finally got my box from EbGames store...
Installed Ok...

Now I am trying to register and all it does is come back to the register page again and again...no error messages...just back and back and back...


It is getting frustrating to have even more delays...was so happy to finally have my paid for box...but cant play :(

Anyone having same problems?
Anyone can help?

Thanks

Ducky

*blushing* Umm, yeah. I did have this exact same problem. (and who can I complain to??)

I was very puzzled and tried all sorts of things. I set my internet zone to allow the site, turned off my anti-virus program, rebooted, emtied cookies, umm.. what else did I try?... I can't recall what else I did but I know eventually, I felt like tossing my computer out the window just to hear it crash when it landed. ;-)

I didn't toss it though. I finally thought about my Norton Internet Security and turned it off. I then connected, and well... it worked.

I don't know if you use Norton but if you do, please turn it off just for the time it takes you to complete the reg. It worked for me and I hope it works for you.

There -- now I told you one of my secrets... even CMs can get caught up in a registration problem. Can you imagine how dumb I felt?! Ack.

Good luck, let me know if this works,
Satchi/Bridgette
Community Manager - Nevrax
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