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Billing System Maintenance, June 29th
Posted: Tue Jun 28, 2005 4:07 pm
by lawrence
This just in from Nevrax:
Xavier wrote:
Technical : Update of the Billing System Tomorrow (Wednesday)
On Wednesday, June 29th, we will perform an update of our billing
system from 2:00 pm to 2:30 pm (Paris local time, GMT+2). During the
update, you won't be able access or edit your account profile and your
payment details. New subscriptions to the game will also be denied.
This is a maintenance update, apart from the change on the welcome email
sent to new subscribers
discussed yesterday.
Re: Billing System Maintenance, June 29th
Posted: Tue Jun 28, 2005 10:59 pm
by mmatto
Would not this be more like an announcement than feedback item? Just noticed that there is no more server specific Announcement sections. Is feedback forum taking role of announcement forum also?
I think it is veeeery bad idea as most players should see server specific announcements and they are not going to look feedback forum for those. Announcements will be lost in middle of numerous feedback threads.
Re: Billing System Maintenance, June 29th
Posted: Wed Jun 29, 2005 4:29 pm
by Xavier Antoviaque
mmatto wrote:Would not this be more like an announcement than feedback item? Just noticed that there is no more server specific Announcement sections. Is feedback forum taking role of announcement forum also?
I think it is veeeery bad idea as most players should see server specific announcements and they are not going to look feedback forum for those. Announcements will be lost in middle of numerous feedback threads.
No, this is just a place where you can comment on the news items we publish. The announcement board has been removed, since we moved the news from the forums to the front page of the website.
--
Xavier.
Re: Billing System Maintenance, June 29th
Posted: Thu Jun 30, 2005 1:36 pm
by dazman76
So, does this mean patch and downtime announcements will only be on the main site? I'm not sure that's the best plan to be honest - I don't use the main site, only these forums.
Doesn't it make sense to have an announcement here too, just a short post about the downtime, and a link to the main site info?
Re: Billing System Maintenance, June 29th
Posted: Thu Jun 30, 2005 2:04 pm
by akicks
dazman76 wrote:So, does this mean patch and downtime announcements will only be on the main site? I'm not sure that's the best plan to be honest - I don't use the main site, only these forums.
Doesn't it make sense to have an announcement here too, just a short post about the downtime, and a link to the main site info?
Or, you could use the main site more oftern - since that's where all news, annoucments, and other things are posted.
Re: Billing System Maintenance, June 29th
Posted: Thu Jun 30, 2005 2:43 pm
by dazman76
akicks wrote:Or, you could use the main site more oftern - since that's where all news, annoucments, and other things are posted.
Well, it seems that everything
but the server announcements are echoed here anyway - i.e. links to director letters and Q&A articles on the main site.
So, the forum has links to things which are 'semi-important' at best, and critical news such as server outage is on the main website? Not exactly the most logical way of presenting information methinks.
Re: Billing System Maintenance, June 29th
Posted: Thu Jun 30, 2005 2:55 pm
by xenofur
personally i'd like to see them make use of rss for the frontpage, this way they could save many of us lots of time
Re: Billing System Maintenance, June 29th
Posted: Sat Jul 02, 2005 12:42 pm
by mmatto
Hehe, look at the mainpage now. It is not suitable for announcements as it is now. All last months news has been archived and removed from front page.
I suggest you show couple of last news items even if they are from last month
Re: Billing System Maintenance, June 29th
Posted: Sun Jul 03, 2005 2:17 pm
by morzyr
dazman76 wrote:So, does this mean patch and downtime announcements will only be on the main site? I'm not sure that's the best plan to be honest - I don't use the main site, only these forums.
Doesn't it make sense to have an announcement here too, just a short post about the downtime, and a link to the main site info?
Bigest problem is they keep changing locations for their info and dont' "announce" there they putting it.
Im sorry but this they not good at yet. As for their front page, been bugged now for 4days.
So i would recomend to bring back the info to the forums there players normaly look first.