Billing System Maintenance, June 29th

We do listen and value your comments. Tell us what you think to what is going on here.
Post Reply
User avatar
lawrence
Posts: 1238
Joined: Tue Sep 21, 2004 9:00 am

Billing System Maintenance, June 29th

Post by lawrence »

This just in from Nevrax:
Xavier wrote:
Technical : Update of the Billing System Tomorrow (Wednesday)

On Wednesday, June 29th, we will perform an update of our billing
system from 2:00 pm to 2:30 pm (Paris local time, GMT+2). During the
update, you won't be able access or edit your account profile and your
payment details. New subscriptions to the game will also be denied.

This is a maintenance update, apart from the change on the welcome email
sent to new subscribers discussed yesterday.
User avatar
mmatto
Posts: 875
Joined: Tue Nov 30, 2004 9:02 am

Re: Billing System Maintenance, June 29th

Post by mmatto »

Would not this be more like an announcement than feedback item? Just noticed that there is no more server specific Announcement sections. Is feedback forum taking role of announcement forum also?

I think it is veeeery bad idea as most players should see server specific announcements and they are not going to look feedback forum for those. Announcements will be lost in middle of numerous feedback threads.
Mikos, Abyss Eye
User avatar
Xavier Antoviaque
Posts: 281
Joined: Wed Feb 23, 2005 11:00 am

Re: Billing System Maintenance, June 29th

Post by Xavier Antoviaque »

mmatto wrote:Would not this be more like an announcement than feedback item? Just noticed that there is no more server specific Announcement sections. Is feedback forum taking role of announcement forum also?

I think it is veeeery bad idea as most players should see server specific announcements and they are not going to look feedback forum for those. Announcements will be lost in middle of numerous feedback threads.
No, this is just a place where you can comment on the news items we publish. The announcement board has been removed, since we moved the news from the forums to the front page of the website.

--
Xavier.
User avatar
dazman76
Posts: 903
Joined: Tue Nov 09, 2004 11:42 pm

Re: Billing System Maintenance, June 29th

Post by dazman76 »

So, does this mean patch and downtime announcements will only be on the main site? I'm not sure that's the best plan to be honest - I don't use the main site, only these forums.

Doesn't it make sense to have an announcement here too, just a short post about the downtime, and a link to the main site info?
Dazman - Zoraï Defensive Mage / Forager
Kalzakath - Fyros Melee / New Refugee

Arispotle Shard - European English Community

User avatar
akicks
Posts: 481
Joined: Wed Oct 27, 2004 6:10 pm

Re: Billing System Maintenance, June 29th

Post by akicks »

dazman76 wrote:So, does this mean patch and downtime announcements will only be on the main site? I'm not sure that's the best plan to be honest - I don't use the main site, only these forums.

Doesn't it make sense to have an announcement here too, just a short post about the downtime, and a link to the main site info?
Or, you could use the main site more oftern - since that's where all news, annoucments, and other things are posted.

:P
User avatar
dazman76
Posts: 903
Joined: Tue Nov 09, 2004 11:42 pm

Re: Billing System Maintenance, June 29th

Post by dazman76 »

akicks wrote:Or, you could use the main site more oftern - since that's where all news, annoucments, and other things are posted.

:P

Well, it seems that everything but the server announcements are echoed here anyway - i.e. links to director letters and Q&A articles on the main site.

So, the forum has links to things which are 'semi-important' at best, and critical news such as server outage is on the main website? Not exactly the most logical way of presenting information methinks.
Dazman - Zoraï Defensive Mage / Forager
Kalzakath - Fyros Melee / New Refugee

Arispotle Shard - European English Community

User avatar
xenofur
Posts: 3411
Joined: Tue Sep 21, 2004 8:36 pm

Re: Billing System Maintenance, June 29th

Post by xenofur »

personally i'd like to see them make use of rss for the frontpage, this way they could save many of us lots of time
Mithaldu
Server: Leanon, Gilde: Silberdrachen, der Ryzom-Squad von [G.S.M]
IRC: irc://uk.quakenet.org/gsm-community.de
Der inoffizielle Ryzom-Player-Channel: irc://irc.quakenet.uk/ryzom.de
Neu: Jetzt mit 100% mehr Phelan!
(\(\xxxxxxxxxxxxxxxxxxxxxxxxx
(^.^)
(")") *This is the cute bunny virus, please copy this into your sig so it can spread.
User avatar
mmatto
Posts: 875
Joined: Tue Nov 30, 2004 9:02 am

Re: Billing System Maintenance, June 29th

Post by mmatto »

Hehe, look at the mainpage now. It is not suitable for announcements as it is now. All last months news has been archived and removed from front page.

I suggest you show couple of last news items even if they are from last month :)
Mikos, Abyss Eye
User avatar
morzyr
Posts: 212
Joined: Tue Oct 19, 2004 5:09 pm

Re: Billing System Maintenance, June 29th

Post by morzyr »

dazman76 wrote:So, does this mean patch and downtime announcements will only be on the main site? I'm not sure that's the best plan to be honest - I don't use the main site, only these forums.

Doesn't it make sense to have an announcement here too, just a short post about the downtime, and a link to the main site info?
Bigest problem is they keep changing locations for their info and dont' "announce" there they putting it.

Im sorry but this they not good at yet. As for their front page, been bugged now for 4days.
So i would recomend to bring back the info to the forums there players normaly look first.
Tyrisha
Supreme Noob
Post Reply

Return to “Feedback”