Download Timeouts on Trial

Got a problem getting things to work? Drop us a line here and you'll find all the help you need.
Post Reply
untamed
Posts: 14
Joined: Wed May 25, 2005 4:21 pm

Download Timeouts on Trial

Post by untamed »

I'm having trouble with the download as it keeps stopping at about 0.97 gig for me so of course will not install properly, this is the second time I have tried to DL this rather large file which takes me about 2 hours at 200k/sec (fastest it will seem to go for me) and refuses to resume if the download stops for any reason.

Does the 14 day trial start from the first time you log in to the game or the time you registered your account at the web site as after 3 days of download attempts I am still unable to play.

I'm not behind a firewall and my internet is a solid 4mbit cable connection that has never dropped downloads that I have ever witnessed.
User avatar
sehracii
Posts: 1185
Joined: Sun Feb 20, 2005 11:00 am

Re: Download Timeouts on Trial

Post by sehracii »

I can't say I know why the download isn't working, sorry... I'm sure someone will come along with a suggestion soon though.

I can say however that your trail period starts as soon as you register and not the first time you login. I would suggest cancelling the current account and making a new one when you get the game up and running to the point of asking for you login information. The more free days the better. :D
Sehraci Antodera [Medium Armor & Accessories Boutique]
Master of Illusion and Torment
"True power is not destruction, but control"

Karavaneer - Arispotle
Reapers of the Dark
Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: Download Timeouts on Trial

Post by Zerlin »

I just downloaded the installer as a test with FireFox 1.04 and had no timeouts or corruption of the file. You may want to get something like SmartFTP (which is free for personal use) if you are having download issues.


And we do not support unsanctioned hosting of the game files mrozzy, that is against the EULA, hence the removal of your links.
Zerlin

GameMaster
Arispotle & Cho
mrozzy
Posts: 314
Joined: Wed Sep 29, 2004 1:29 pm

Re: Download Timeouts on Trial

Post by mrozzy »

Zerlin wrote:I just downloaded the installer as a test with FireFox 1.04 and had no timeouts or corruption of the file. You may want to get something like SmartFTP (which is free for personal use) if you are having download issues.


And we do not support unsanctioned hosting of the game files mrozzy, that is against the EULA, hence the removal of your links.

*oops* :D , I didn't realise that.
Flora - Dragon order of Abylus
Member of The Grand Alliance
Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: Download Timeouts on Trial

Post by Zerlin »

mrozzy wrote:*oops* :D , I didn't realise that.

No problems. Someone has to be the cop.
Zerlin

GameMaster
Arispotle & Cho
User avatar
vinnyq
Posts: 1311
Joined: Fri Nov 05, 2004 12:05 am

Re: Download Timeouts on Trial

Post by vinnyq »

who's the good cop? ;)
Fyrx, Fyros
Post Reply

Return to “Technical Support”