Unannounced Downtime???

[turmoil]

so whats the deal? if these downtimes are being announced anywhere please direct me to it because i cant seem to find it. if its hardware problems please let us know. a few times ive returned from a downtime and i experienced rollback. now, the best part is i was on a trek to tryker. i walked through the portal, i get to the other side and all of a sudden the wonderful "Please Wait" window pops up and stays for about 10 minutes till i decide to just close ryzom. now what makes this so funny is if my group doesnt return after this downtime im stuck in tryker without a tp... which means the only way of getting a tp would be doing the trek all over again. unless ofcourse i left my character at the portal until my entire group returned (who knows when that will be). anyways im not posting to complain as it may seem so.. but im just curious whats going on. thanks

[khayne]

Topic in Klients
"Server is down. A yubo tripped over something important. No ETA at this time."

So yes, the downtime is unannounced. No, it wasn't intentional.

But at least you were able to close ryzom...after a minute or so it caused my hard drive to power down and back up so I had to hot boot.

[turmoil]

if i recall correctly the last few patches were unnannounced also.. but then again just joined the forums recently so i cant justify that. i think it would be proper for the Nevrax staff or GMs to announce downtime 10/5 mins prior in-game.

[buzyb77]

all all all true patche are annouced at lest 24h in advance but not always on our Server often we will read it in German French or euro english 1st

[khayne]

There was one small patch downtime recently that was unannounced on the forums, but they did give a whopping 5 minute warning in game.

[buzyb77]

There was one small patch downtime recently that was unannounced on the forums, but they did give a whopping 5 minute warning in game.

true i was there

[turmoil]

well its been over an hour now.. still no news from the staff or gms. looks like another 1-2 hour trek to tryker for me when i get logged back in

[turmoil]

so is anyone going to inform us what is wrong with the server?

[buzyb77]

go to bed......... rise early...... eat the worm...... then read the forems find out the ask....


http://www.timeanddate.com/worldclock/city.html?n=195

[lawrence]

Hi folks -

On behalf of the NA team, just a quick update from me - We're experiencing technical difficulties with the NA Server, possibly resulting from tonight's contest.

We are unable to resolve this issue with the tools available to us at this time and we are currently trying to reach someone at Nevrax. As one of the previous posters pointed out, that's not an easy task considering the current time over here in Europe.

The GM Team will keep you posted about any progress here via the Klients chat.

I'm honestly sorry for the inconvenience this has caused guys, we'll find a way to improve our line of communication with Nevrax in case of unforeseen events for the next time.