ATS access

Got a problem getting things to work? Drop us a line here and you'll find all the help you need.
Post Reply
User avatar
neofuzz
Posts: 171
Joined: Tue Sep 28, 2004 1:59 am

ATS access

Post by neofuzz »

I participated in both open beta's. I pre-ordered Ryzom to ship to my home in Australia. The pre-order code I originally received was one of the incomplete codes, so I was unable to enter the code at first when registering my retail copy. Entering the properly complete pre-order code I received from support a day after registering my retail copy of the game seemed to not allow for the activation of my "Elder of Atys" title. That's no big deal to me and I never made anything of it really. However it seems that since I entered my pre-order code a day late (due to originally receiving an incomplete pre-order code) I have not been given access to the ATS. I've only tried accessing the ATS recently, and recieve error code 53, denying me access to the server.

Can I get some assistance in remedying this issue please?
Fuzz
Jungle Thug, Ninja Forager, The Kami Champion who took a -164 personal Kami fame hit thx to the Fleeting Gardens fame bug (and cancelled my Ryzom account in protest).
amitlu
Posts: 170
Joined: Tue Sep 21, 2004 10:00 am

Re: ATS access

Post by amitlu »

I submitted your username to the devs in order to get you access. For issues such as these, in the future please send an email to technical-na@ryzom.com.

Thanks :)
User avatar
neofuzz
Posts: 171
Joined: Tue Sep 28, 2004 1:59 am

Re: ATS access

Post by neofuzz »

Thx :)

la la la not enough words to post.
Fuzz
Jungle Thug, Ninja Forager, The Kami Champion who took a -164 personal Kami fame hit thx to the Fleeting Gardens fame bug (and cancelled my Ryzom account in protest).
Post Reply

Return to “Technical Support”