more accurate downtime estimate please

Come in, pull up a chair, let's discuss all things Ryzom-related.
User avatar
helbreat
Posts: 976
Joined: Thu Oct 21, 2004 3:38 am

Re: more accurate downtime estimate please

Post by helbreat »

uhhh hello?
User avatar
ozric
Posts: 538
Joined: Tue Sep 21, 2004 2:26 am

Re: more accurate downtime estimate please

Post by ozric »

Oh no, not another patch where things get fixed. Running out of stuff to complain about now :(
User avatar
vin99
Posts: 256
Joined: Tue Oct 12, 2004 4:41 pm

Re: more accurate downtime estimate please

Post by vin99 »

sorry neun the hello post was funny one time the second its not so funny anymore...

helbreat you have a point but as the developer said its a though job.. things can go wrong.. its only 1,5 hour.. it are good times to take a brake and think about those kids you were reffering to etc.

i can understand your anger i have it to sometimes :) but think about it is it really that big a deal when you just let it go and Goesfraba? :)
"Kaboom" Leader of guild Ravens
Ravens fly in Ryzom and WoW (horde skullcrusher)
User avatar
borg9
Posts: 1976
Joined: Tue Sep 28, 2004 11:47 am

Re: more accurate downtime estimate please

Post by borg9 »

vin99 wrote:sorry neun the hello post was funny one time the second its not so funny anymore...
grrr has to go and think up some new material :(
Relocated to www.unnatural-selection.org
Neun

User avatar
lawrence
Posts: 1238
Joined: Tue Sep 21, 2004 9:00 am

Re: more accurate downtime estimate please

Post by lawrence »

helbreat wrote:why is it that the gm always say less time than the server is actually gonna be down? shutting down quickly for a 30 min patch that has so far taken 3 times as long as said
We always strive to give you guys as accurate estimations as possible. Sometimes it's just not possible to estimate the downtimes accurately, due to unforeseen technical problems.

The way this works: We get a rough ETA from the developers over at Nevrax. We usually add 50% to that estimate in order to be on the safe-side.

The developers implement the changes and first open the shard to our CS staff. We then perform a series of tests and check for any problems. If we find any, the ETA of course is obsolete. The best way to get the latest ETA is through Klients. Our CS staff is present there at all times and will be able to tell you if they are currently experiencing problems and expect a delay to the original ETA.
vin99 wrote:Saga of ryzom needs more information on the site..
other than that i dont mind the game having bugs. but this has been discussed over and over.. a good info side on the main site http://www.ryzom.com with a database of stuff like the basics of everything and the in depth patch notes would be nice..

so get a GM that also can maintain a website (no offence to current GM's they are great)
The website is maintained by Nevrax. Neither our GMs, nor myself have the ability to edit its content. But in regards to the patch notes, try this page: http://www.ryzom.com/index.php?page=releasenotes ;)

As for a knowledge database - We do cover the basics on ryzom.com, but when it comes to things like crafting and combat formulas, strategies and in-depth game advice, that's more something a fansite would cover. We have a row of excellent fansites out there with more detailed information about the game.

If we started loading our official website with this kind of information, we would not only hurt our fansites in their efforts to grow and develop their communities, we would also confuse visitors of the website, who do not yet have the game and are just looking for basic information. They would be overwhelmed by too much information and perhaps scared away, thinking that the game is too complex for them.

I hope this clears things up. ;)
endasil
Posts: 200
Joined: Thu Sep 30, 2004 5:27 pm

Re: more accurate downtime estimate please

Post by endasil »

I think the guides and gms need a crystal ball for chrismas gift so they can predict the future. Then maybe they can satisfy the demands of the community, maybe... ;)
Endasil - Leader of Rulers of Atys

guild.dragonrealmsoftware.com


Will you stand in the shadow?
or step forward
and become
a leader?
You clearly have the choice.

- Anthony Robbins
Post Reply

Return to “General”