Massive registration problem Official help please

[ptooie]

Ok I got the game
went to the main page registration and tried to use my beta info
it was rejected
sooo I created a new acct with a new user name(got some mysterious message directing me to a "profile" page that I still have not found)
started the game and OH LOOK that's where you upgrade your beta acct

So basically I burned up my one CD key and lost all my beta goodies due to a major lack of information. This is my first MMORPG and the idea that you start the game THEN register never occured to me. What is the purpose of the register your acct here page???

Please let me know how this can be fixed ASAP I have no intention of playing the non-beta acct in fear of things getting worse.

[ptooie]

oh by the way I'm on the NA server, in my agitation I seemed to have posted this to the EE

[zenchi]

oh by the way I'm on the NA server, in my agitation I seemed to have posted this to the EE

Please read around, especially in the guest questions area,this has been covered.

[ptooie]

Please read around, especially in the guest questions area,this has been covered.

1. No,no it hasn't.
2. Please don't respond to my posts if you have nothing useful to add.
3. Every post I've read of yours has a buttinsky, condecending tone to it, so if you see a thread I started please don't bother.
4. Try reading the title, you are not even close to the official help I asked for.

5. Thanks to all who did try and help me out with CONSTRUCTIVE suggestions, a helpful GM (I ferget tha name) managed to solve one of my concerns and I'm awaiting email on the other.

[zebidie]

(got some mysterious message directing me to a "profile" page that I still have not found)

Heres the profile page. Use your Beta login info Linky

As youre ex beta you probably know about the chat klient for support but just in case heres a link to it. The folks in here are usually VERY helpful and there are always GM's and guides about to point you in the right direction.
Support Klient

Hope this helps.