How do I Cancel My Recurring Sub?

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nay717
Posts: 1
Joined: Mon Oct 30, 2006 9:07 am

How do I Cancel My Recurring Sub?

Post by nay717 »

How do I cancel my recurring subscription? I have clicked all the links on the account modification page and read all the previous entries in this thread and cannot figure it out.
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Yumeroh
Posts: 317
Joined: Fri Feb 02, 2007 1:36 pm

Re: How do I Cancel My Recurring Sub?

Post by Yumeroh »

Hi,

to cancel your subscription and your recurring. You have to log into your account. Clic on "Edit your personal information or change your password"
Check the box at the bottom "Terminate you current subscription..."
And finish the one or two steps after.

Your subscribtion will stay untill the end of your final subscription day. So you can unsubscribe by this way, or cancel a reccuring payment.

" You can't just cancel the recurring payment from bibit without an unsubscribe "
Yumeroh
Ryzom Community Liaison
xirad
Posts: 1
Joined: Sat Jan 13, 2007 6:35 pm

Re: How do I Cancel My Recurring Sub?

Post by xirad »

Please make this more prominent in the account management section. It doesn't follow logic to go into your personal information when all the rest of the links are dealing with subscribing or changing your subscription information.

Xirad.
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