Billing's back FAQ (Frequently Asked Questions)

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scarazi
Posts: 528
Joined: Tue Sep 21, 2004 10:00 am

Re: Billing's back FAQ (Frequently Asked Questions)

Post by scarazi »

Yup paybycash banned me for no reason, they took my money, then refunded me and banned me at the same time. I contacted them, they asked for a £50 fine but couldnt give me a reason for the fine, so I refused to pay. Gameforge had no power to unban my game account (or declined to fearing Paybycash may kick up stink). I was not banned for any ingame actions, just paybycash being idiots.

Needless to say I wont be using them again
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fiach
Posts: 984
Joined: Thu Sep 30, 2004 6:01 pm

Re: Billing's back FAQ (Frequently Asked Questions)

Post by fiach »

An outside company can ban your character? Thats freakin insane!

Ryzom should have boosted a character to your previous levels to make up for that crap >.<

Not exactly a customer focused attitude on Ryzoms part there. If it was me, I'd have buggered off to another MMO and never looked back.

Tough break Scarazi. :(

AGGREDIOR ERGO SUM
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kalindra
Posts: 951
Joined: Wed May 16, 2007 10:07 pm

Re: Billing's back FAQ (Frequently Asked Questions)

Post by kalindra »

Bibit never caused me any problem. I had trouble using PayByCash and didn't like how much more they charged. I already pay more because of the currency trade rates. I don't want to pay a stinkin' fee in US $ that will then be converted in Canadian $. :rolleyes:

Yay for Visa and Bibit, no fee, and then I just hae to pay my Visa right from my bank's webpage before they send me the bill home : no interests either ! Internet is such a great thing... :D
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