Account problem

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abainals
Posts: 2
Joined: Wed Oct 29, 2008 5:03 pm

Account problem

Post by abainals »

Hello I wish to retrieve my old account. My problem is the email it is attached to I no longer have acces to or know the password for. Although I know the name of the old email address. also the name of the account and characters on this.

If I provide these is there anyway possible to retreive this again as it would be a dream come true.
boroshi
Posts: 315
Joined: Tue Jun 26, 2007 3:33 pm

Re: Account problem

Post by boroshi »

abainals wrote:Hello I wish to retrieve my old account. My problem is the email it is attached to I no longer have acces to or know the password for. Although I know the name of the old email address. also the name of the account and characters on this.

If I provide these is there anyway possible to retreive this again as it would be a dream come true.
Please email support-ee@ryzom.com with the following information:

Account name
Full real name of account holder
Email address the account is registered to
Email address you would like the account registered to
Date of birth of the account holder
Address of account holder
Characters on the account (if known)
Boroshi
Community Manager - English Community
abainals
Posts: 2
Joined: Wed Oct 29, 2008 5:03 pm

Re: Account problem

Post by abainals »

Ok thanks. I have sent the information requested the best I can
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