Bannished Accounts

Got a problem with your account? Email billing support or request help here
Post Reply
nuitwaters
Posts: 27
Joined: Thu Aug 28, 2008 6:36 pm

Bannished Accounts

Post by nuitwaters »

I have an account that I haven't accessed for some time. Seeing the game back up and running has brought me back and while I have a free trial account, i wanted to access my old character as she had tons of money and packs on her.

I was able to get this old account logged in and playing but my problem is with the Ring. I always wanted to try this system and did so with my Trial account. I immediately fell in love with the functions and heard that the more you explore the game the more options you have in the Ring. Its true as I discovered with my old character.

I went about creating a half hour scenario with this old character and it took me over 10 hours to complete it. I think the end result is something worthwhile and geared towards the new incoming crowd of players to the game. It offers lore about the history of the Tryker and Matis as well as some great single to two player encounters. I spent a lot of time on this to make it work well and wanted to see the fruits of my labor.

It was disheartening to see that because this account I had created the Ring scenario on was flagged as "bannished" preventing me from launching the scenario to the general player base. I know some may say to simply go out with my new character and get the knowledge needed to host the scenario but there is too much I don't know about the Ring system. How much do I need the account to explore to host the event?

What I want to know from support is:

Will Bannished accounts ever be reinstated to have full access to the Ring service?

If not, is there a workaround besides the above system of exploring the world to the same state as the old character?

If this is the only workaround, what are the actual "flags" for knowledge? The encyclopedia entries?

I greatly appreciate that a company has taken Ryzom under its wing and brought it back to the players. I sincerely hope though that it is in your goals to help your players use it to its full potential, including access to the Ring system.
- Brackesh -
A new Fyrosian Refugee and happy to be home!
(the avatar formerly know as Nuit)
Official Saga of Ryzom Lore in .PDF
boroshi
Posts: 315
Joined: Tue Jun 26, 2007 3:33 pm

Re: Bannished Accounts

Post by boroshi »

nuitwaters wrote:Will Bannished accounts ever be reinstated to have full access to the Ring service?
The error message you refer to is a result of unsubscribed accounts being given access to the game servers while remaining "unsubscribed". Once the testing phase is over and you have reactivated your account you should be able to access the Ring as normal again :)
Boroshi
Community Manager - English Community
nuitwaters
Posts: 27
Joined: Thu Aug 28, 2008 6:36 pm

Re: Bannished Accounts

Post by nuitwaters »

Boroshi,

Thank you for clearing this up. It is great to be able to access the game with these old accounts, even if it is with the restricted access. I look forward to one day being able to bring this account out of the state it is in as I know I am not the only one who is probably experiencing this issue.

Thanks again.
- Brackesh -
A new Fyrosian Refugee and happy to be home!
(the avatar formerly know as Nuit)
Official Saga of Ryzom Lore in .PDF
Post Reply

Return to “Account Support”