Vista hang on loading after character selection

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pdnolan
Posts: 2
Joined: Tue Sep 02, 2008 7:28 pm

Vista hang on loading after character selection

Post by pdnolan »

Hi I am at my wits end, I downloaded the lastest english client yesterday and creating an account I now have the problem of the game hanging at the end of the loading bar after I choose a character to play.

I have trolled thru the numerous stickies in the support forum and tried every thing suggested for Vista users (admin rights etc) but all to no avail..

I am trying to run the game windowed using direct3d windowed 1024x786.

Running Windows vista ultimate 32 bit 2gig ram 64x2 dual core amd chipset 4200+ and a Nvidia Geforce 8800 GT.

As im using the onboard HD audio from my MB I have also tried with and without sound , it proved no change.

Any suggestions?
boroshi
Posts: 315
Joined: Tue Jun 26, 2007 3:33 pm

Re: Vista hang on loading after character selection

Post by boroshi »

pdnolan wrote:I now have the problem of the game hanging at the end of the loading bar after I choose a character to play.
Hi,

Your problem sounds like it is likely to do with your firewall and/or router; please see this thread.
Boroshi
Community Manager - English Community
anoniloli
Posts: 2
Joined: Tue Aug 26, 2008 4:20 pm

Re: Vista hang on loading after character selection

Post by anoniloli »

I'm having the same problem (I'm also on Vista x32). However, after a few more tries at launching the game, my ryzom client executable has now stopped working altogether, and crashes as soon as I try to run it.

I have done all that was suggested in the thread about firewall/router problems.
thlau
Posts: 895
Joined: Tue Jan 11, 2005 12:50 pm

Re: Vista hang on loading after character selection

Post by thlau »

If I remember correctly the default installation goes to C:\Program Files\Ryzom\ , I suggest you copy that folder to your users Program Files folder, and start it from there. That will remove all problems with UAC and running the application as administrator. That should make sure that the background patcher can update the games' files and folders.

I will give more detailed information when I am back home at my Vista system.

Edit:
My installation resides in C:\Users\<username>\Program Files (x86)\Ryzom\ on my Vista 64-bit, so I assume you should be able to install it to C:\Users\<username>\Program Files\Ryzom\
Last edited by thlau on Wed Sep 03, 2008 8:10 pm, edited 1 time in total.
Trini - Darkmoor Rangers
pdnolan
Posts: 2
Joined: Tue Sep 02, 2008 7:28 pm

Re: Vista hang on loading after character selection

Post by pdnolan »

boroshi wrote:Hi,

Your problem sounds like it is likely to do with your firewall and/or router; please see this thread.
Firewall disabled same thing happens,
anoniloli
Posts: 2
Joined: Tue Aug 26, 2008 4:20 pm

Re: Vista hang on loading after character selection

Post by anoniloli »

thlau wrote:If I remember correctly the default installation goes to C:\Program Files\Ryzom\ , I suggest you copy that folder to your users Program Files folder, and start it from there. That will remove all problems with UAC and running the application as administrator. That should make sure that the background patcher can update the games' files and folders.

I will give more detailed information when I am back home at my Vista system.

Edit:
My installation resides in C:\Users\<username>\Program Files (x86)\Ryzom\ on my Vista 64-bit, so I assume you should be able to install it to C:\Users\<username>\Program Files\Ryzom\
Eugh... I really don't like the look of this solution, it's just running around the problem instead of solving it. Plus, I don't have much space on my C drive, I'd rather have Ryzom sitting on another.

Nevertheless I'll try this and see how I go.

EDIT! Now I get this error when trying to login:

EDIT! I did a clean reinstall to C: but now I have the OP's problem again. My game hangs on the second last loading bar after selecting a character... the last one never completes and it just sits there with the music playing.

EDIT! After a few more tries, it now works. I have no idea how.
Last edited by anoniloli on Thu Sep 04, 2008 4:19 am, edited 1 time in total.
onedreamer
Posts: 2
Joined: Sat Aug 30, 2008 10:34 am

Re: Vista hang on loading after character selection

Post by onedreamer »

I have the same problem on both my PCs running Windows XP, so it's not a problem of Vista.
Also, I haven't found any solution...
knijntje
Posts: 5
Joined: Mon Aug 14, 2006 1:16 pm

Re: Vista hang on loading after character selection

Post by knijntje »

I wonder, could it be you're using Xfire?

If you do you might want to try starting Ryzom without it in the background. I had a similar (the same?) problem but found it was gone once I shut down Xfire...

(you can start it once you're at the log in but if it's running it may prevent the game from starting up correctly)
teshni
Posts: 1
Joined: Sun Oct 22, 2006 9:12 am

Re: Vista hang on loading after character selection

Post by teshni »

Using Vista, Same problem, no Xfire, no firewall is blocking Ryzom and I tried 3 times now.

teshni
paramore
Posts: 2
Joined: Sat Oct 18, 2008 3:41 pm

Re: Vista hang on loading after character selection

Post by paramore »

Vista 64x here. SAME PROBLEM. No anti-virus, no firewall, nothing. Nobody knows a solution?
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