Problem with loading after character select

Got a problem getting things to work? Drop us a line here and you'll find all the help you need.
Post Reply
triaxngr
Posts: 2
Joined: Tue Aug 26, 2008 7:00 pm

Problem with loading after character select

Post by triaxngr »

After connecting to the server and choosing my character, the game brings up the loading screen and starts loading fine, but after getting to the penultimate 'bar' on the bottom of the screen it stops completely and just sits there forever. Not even the message in the top right hand corner changes.
I played fine yesterday, but when I tried to log in this morning it simply refused to work. Running on Vista with two gigs of DDR2 RAM by the way, but it does the exact same thing in compatability mode for XP, service pack 2. Any suggestions? I've tried everything I can think of short of a reinstall, which I'd like to save for a last resort.
User avatar
dakhound
Posts: 1768
Joined: Fri Jan 07, 2005 5:40 pm

Re: Problem with loading after character select

Post by dakhound »

tis something to do with firewall settings I think,

try re-booting your router and having another shot, otherwise get hold of the support team as this ones happened for a few people and I'm sure they can sort it
triaxngr
Posts: 2
Joined: Tue Aug 26, 2008 7:00 pm

Re: Problem with loading after character select

Post by triaxngr »

Alright, I'll give messing with firewall settings a shot, thanks.
mburrows75
Posts: 1
Joined: Thu Aug 28, 2008 7:15 am

Re: Problem with loading after character select

Post by mburrows75 »

im having the same problem, firewall isnt interfering, here are my system specs:

Intel Core 2 Quad Q6600 (2.66ghz)

2Gb DDR3 Ram

nvidia GeForce 8600 GTS

creative sound blaster extreme audio sound card

intel x38 motherboard


any idea what's wrong?
User avatar
ajsuk
Posts: 2320
Joined: Mon Jan 31, 2005 4:21 pm

Re: Problem with loading after character select

Post by ajsuk »

Jayce - Right-click is your friend in this world.
Master Forest Forager | Master Prime Roots Forager |Expert Lakeland Forager @ Q250
Master
Jeweler
|Master Heavy Range Weaponsmith
[ Leader | Reapers of the Dark ]
[ Matis Noble | Karavaneer | Wayfarer | Arispotle ]
[ Gear Requirements | Server Status | Acronyms | Atys Time | Fireworks ]
cross09
Posts: 1
Joined: Wed Aug 27, 2008 3:21 pm

Re: Problem with loading after character select

Post by cross09 »

triaxngr wrote:After connecting to the server and choosing my character, the game brings up the loading screen and starts loading fine, but after getting to the penultimate 'bar' on the bottom of the screen it stops completely and just sits there forever. Not even the message in the top right hand corner changes.
I played fine yesterday, but when I tried to log in this morning it simply refused to work. Running on Vista with two gigs of DDR2 RAM by the way, but it does the exact same thing in compatability mode for XP, service pack 2. Any suggestions? I've tried everything I can think of short of a reinstall, which I'd like to save for a last resort.
Same thing with me..I was able to play fine last night (the 28th) but today the client keeps freezing after the character select for me too.

Vista 64bit
4gb RAM
512mb Nvidia 9500m

Any idea's?
blaah
Posts: 1333
Joined: Tue Dec 14, 2004 7:43 am

Re: Problem with loading after character select

Post by blaah »

maybe renaming/removing Ryzom/save folder helps. (your interface/landmarks are there, so be warned)
falkon33
Posts: 4
Joined: Fri Aug 29, 2008 1:55 pm

Re: Problem with loading after character select

Post by falkon33 »

I was having this problem and tried pretty much EVERYTHING any had ever suggested and still no dice.

When I disconnected my router and connected directly to my modem, boom, no problems whatsoever.

So the problem was my router, but it wasnt a port issue, it was a umm DHCP problem. Essentially, when I reconnected my router, it forced a refresh of all my ISP's info like DNS, IP, and stuff like that because I noticed most of those numbers were all different.

So if your using a router and having this problem, try running direct from your modem. If it works, just going back to the router should force a refresh. Or, I know most Linksys routers have a "DHCP Release" and "DHCP Renew" function under the last header "Status". Click "Release", wait a bit, then "Renew", possibly reboot everything, and you should be gtg!

If your not using a router, then it's either a firewall issue, or you need to release/renew your pc's connection to your modem.

"Start, Run, "cmd.exe", cd\, ipconfig /?", then look for the instructions on how to release/renew.

If that makes you queasy, Im pretty sure you can accomplish the same thing by totally powering down your pc and modem (pull the power cord out of both), disconnect your cable comming out of your PC to the modem (just on the PC side) wait a minute, plug your modem in FIRST and letting it boot up fully, plug your cable back into your PC, then start up the PC.
Post Reply

Return to “Technical Support”