lost login name

[ampex]

Hello who do i talk to about a account i had 2 years ago here. and i cant remember the login and password for it. Is there something i can do.

[friskle]

Exactly the same thing i want to know also, trie mailing, but to avail...yet.

[pepcfreak]

I also need to know the same thing. If i had the username i would be able to login as i would know the PW.

[boroshi]

Email support-ee@ryzom.com, PM me on the forums, or send an ingame ticket with an explanation of the issue and the following information :

* Account name
* Full real name of account holder
* Email address the account is registered to
* Date of birth of the account holder
* Address of account holder
* Characters on the account (if known)

Do not post the information here on the forums !

[ Edit : You can also get support in French by emailing support-fr@ryzom.com or in German by emailing support-de@ryzom.com ]

[pepcfreak]

we are unable to send you a pm due to the free trial account.

[maccer16]

did you send them a alt e-mail adress so they can send contact you in as they cant send through a pm because of your trail account