So I bought a months service but how do I cancel it?

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fallout2010
Posts: 2
Joined: Mon Sep 24, 2007 5:06 pm

So I bought a months service but how do I cancel it?

Post by fallout2010 »

I was trying to cancel the account so I wont be automatically charged next month and I just cant figure out how. Does cancelling involve making a phone call or something? thanks
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murmadog
Posts: 321
Joined: Tue Jul 18, 2006 9:15 am

Re: So I bought a months service but how do I cancel it?

Post by murmadog »

fallout2010 wrote:I was trying to cancel the account so I wont be automatically charged next month and I just cant figure out how. Does cancelling involve making a phone call or something? thanks
https://secure.nevrax.com/payment_profile/?language=en

«Edit your personal information or change your password».

set «Terminate your current subscription...».

press «Validate».


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vguerin
Posts: 2025
Joined: Wed Sep 22, 2004 6:13 pm

Re: So I bought a months service but how do I cancel it?

Post by vguerin »

Many of us are monthly these days... sadly because we have seen enough to make us play it safe. I used to roll with 6 months, some diehards still do 12 months... It all about what you think might change, near or far term.


Game breakers are different for us all, but being ready when nothing changes is a good bet. I have not missed a months sub since release... but now i SUB MONTLY, waiting on the game make/break moment. A newer player has much more to look forward to and should sub longer... Some of us old timers are watching,,, "Looking for the Beef"...

The price is very reasonable, but reasonable is relative :P
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fallout2010
Posts: 2
Joined: Mon Sep 24, 2007 5:06 pm

Re: So I bought a months service but how do I cancel it?

Post by fallout2010 »

I dont have that terminate option under change password. I only paid and subscribed for 1 month. In most games it still charges again the next month. I guess it's not like that here?
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murmadog
Posts: 321
Joined: Tue Jul 18, 2006 9:15 am

Re: So I bought a months service but how do I cancel it?

Post by murmadog »

fallout2010 wrote:I dont have that terminate option under change password. I only paid and subscribed for 1 month. In most games it still charges again the next month. I guess it's not like that here?

you dont have?.. sure?.. or you dont see this option?..

screen for you, where must be terminate option...


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azmah
Posts: 19
Joined: Tue Jun 27, 2006 8:09 pm

Re: So I bought a months service but how do I cancel it?

Post by azmah »

I've been searching all over the place for that screen. It should be easier to find.

I sent my cancellation but still haven't received a confirmation. Hopefully it just takes a few hours or something.

But anyway, thanks a lot for the link :)
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