Site error on subscriving to news/newsletters

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browserice
Posts: 392
Joined: Wed May 30, 2007 4:18 am

Site error on subscriving to news/newsletters

Post by browserice »

on the ryzom site, you have the right most section and in it you have the "Stay in touch" section.

If you try to submit your email to get news/newsletters you get an error message. Anyone else having the same problem ?

Here is what I did :

check ON both selection news/newsletter
entered my email
click "Submit"

and I get following error :




Site error

This site encountered an error trying to fulfill your request. The errors were:

Error Type
SMTPRecipientsRefused
Error Message
{'newsletter-en-subscribe@newsletter.nevrax.com': (550, ': Recipient address rejected: User unknown in local recipient table')}
Request made at
2007/08/07 04:47:43.307 GMT+2
hobbies : 3d design, news about game designs, virtual reality

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Still thinking about doing a full 3d rendering of Fyros (call it Ryzom 3.0 if you like).



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vguerin
Posts: 2025
Joined: Wed Sep 22, 2004 6:13 pm

Re: Site error on subscriving to news/newsletters

Post by vguerin »

Hmmm... come to think of it, I can't remember the last time I got a newsletter or an email response to paying my bill.

Good catch...
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daestny
Posts: 180
Joined: Mon Mar 12, 2007 2:56 pm

Re: Site error on subscriving to news/newsletters

Post by daestny »

Noted and passed up to webmaster staff. Thanks for the catch :) Quick question though, did you receive the confirmation letter at the email you listed?
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gillest
Posts: 647
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Re: Site error on subscriving to news/newsletters

Post by gillest »

Ohh, we have a site? :)

Thought he was beeing rebuilded at the same time as the Kitin Lair....
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User avatar
browserice
Posts: 392
Joined: Wed May 30, 2007 4:18 am

Re: Site error on subscriving to news/newsletters

Post by browserice »

daestny wrote:Noted and passed up to webmaster staff. Thanks for the catch :) Quick question though, did you receive the confirmation letter at the email you listed?

I tried with 2 emails as I thought somehow the first time the error was telling me my email wasn't in any member's emails.

So no, I have not received anything (unless it takes more a couple hours ?).


By the way, I always tended to have bugs at the office that no one seamed to have. At one time, people were afraid of me touching their PC. But one day, while talking to my manager, I put my hand on his monitor without any intentions and POUF!!!!, his monitor died !!!!

I guess that is one of the reasons why I winded up in application support ?
hobbies : 3d design, news about game designs, virtual reality

Deviant Art : http://browser-ice.deviantart.com/gallery/

Still thinking about doing a full 3d rendering of Fyros (call it Ryzom 3.0 if you like).



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ajsuk
Posts: 2320
Joined: Mon Jan 31, 2005 4:21 pm

Re: Site error on subscriving to news/newsletters

Post by ajsuk »

I know I used to be signed up to the newsletter but I havn't received any news alerts for months so I assume it's broken. One day they'll get to work on the website I guess... :rolleyes:
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