[DOWNTIME] Monday is patch day!

Got a problem getting things to work? Drop us a line here and you'll find all the help you need.
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boroshi
Posts: 315
Joined: Tue Jun 26, 2007 3:33 pm

[DOWNTIME] Monday is patch day!

Post by boroshi »

As you can see here, the game servers will be closed for patching on Monday 23rd July from 8am to 12pm GMT (8-midday).

Thanks in advance for your patience! :)
Last edited by boroshi on Fri Jul 20, 2007 7:24 pm, edited 1 time in total.
Boroshi
Community Manager - English Community
boroshi
Posts: 315
Joined: Tue Jun 26, 2007 3:33 pm

Re: [DOWNTIME] Monday is patch day!

Post by boroshi »

We're aware that some players are having problems with the new patch and are currently investigating the issue. Thanks for your patience and hopefully it will be resolved quickly.
Boroshi
Community Manager - English Community
boroshi
Posts: 315
Joined: Tue Jun 26, 2007 3:33 pm

Re: [DOWNTIME] Monday is patch day!

Post by boroshi »

Sorry for the inconvenience - we currently have the beginnings of a fix and will post them as soon as it has been confirmed.

Check in on Klients (find the link here ) for more info :)
Boroshi
Community Manager - English Community
boroshi
Posts: 315
Joined: Tue Jun 26, 2007 3:33 pm

Re: [DOWNTIME] Monday is patch day!

Post by boroshi »

Update:

If you have the "stream does not contain at least xxxxxx bytes" error, the approved fix is as follows:
  • Open the Ryzom folder on your harddrive
  • Make a copy of your \save\ folder so you have a backup
  • Open the \save\ folder (not the backup) and delete the file "string_client.pack"
  • Start the game! :)
Once you have verified that you can log in as normal, open up the backup version of the \save\ folder and delete the "string_client.pack" from there too :)
Boroshi
Community Manager - English Community
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