Account upgrade RESOLVED

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twina
Posts: 89
Joined: Thu Jun 07, 2007 2:19 pm

Account upgrade RESOLVED

Post by twina »

Can anyone tell me how long it should take to upgrade my account.

I did it over 6 hours ago using Direct Debit Visa card.

My account says it has been authorised already.

I have sent an email to customer service but have not heard anything back yet.

Anyway - any advice would be welcomed :D

THIS HAS BEEN SOLVED- THANKYOU TO ALL INVOLVED FOR A GOOD RESPONSE :)
Last edited by twina on Wed Jul 04, 2007 5:23 am, edited 1 time in total.
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daestny
Posts: 180
Joined: Mon Mar 12, 2007 2:56 pm

Re: Account upgrade

Post by daestny »

twina wrote:Can anyone tell me how long it should take to upgrade my account.

I did it over 6 hours ago using Direct Debit Visa card.

My account says it has been authorised already.

I have sent an email to customer service but have not heard anything back yet.

Anyway - any advice would be welcomed :D
Your account is already upgraded, Free Trial players show Free Trial as their forum rank. In order to see the changes in game (i.e. in order to go over the level caps or to go to the mainland you will have to restart ryzom)
Daestny
Game Master - English Community
Community Manager - English Community
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