Why am I being charged 18$ a month?

Got a problem with your account? Email billing support or request help here
Post Reply
thenefarian
Posts: 1
Joined: Mon Jul 02, 2007 3:41 am

Why am I being charged 18$ a month?

Post by thenefarian »

I thought it was 15$ a month, but it comes out past 18$..can I not pay directly with my Card or through paypal?
User avatar
daestny
Posts: 180
Joined: Mon Mar 12, 2007 2:56 pm

Re: Why am I being charged 18$ a month?

Post by daestny »

thenefarian wrote:I thought it was 15$ a month, but it comes out past 18$..can I not pay directly with my Card or through paypal?
Greetings,
Are you using the pay-by cash option? It clearly states that company will charge a service charge. Payment options are available here. If you wish to change your payment options, login in to the main website and once you havelogged in you can change your payment details.
Daestny
Game Master - English Community
Community Manager - English Community
User avatar
vguerin
Posts: 2025
Joined: Wed Sep 22, 2004 6:13 pm

Re: Why am I being charged 18$ a month?

Post by vguerin »

This isn't a US company and I think it a method to make up "exchange" differences... one might wonder why your claiming a higher charge but still on trial ?

The companies we use to pay bills charge a fee... I guess being tight on cash they add this service charge, it wasn't always this way. They used to be glad to have paying customers...
WWJD - What Would Jena Do ?
DoubleTap - Disciple of Jena - Karavan Champion
Matis Medium Gladiator Champion
Melinoe - Atys Harvesters
WWJD - What Would Jena Do ?
User avatar
daestny
Posts: 180
Joined: Mon Mar 12, 2007 2:56 pm

Re: Why am I being charged 18$ a month?

Post by daestny »

If you use BiBit there are no additional transaction charges. Pay-by-cash charges an additional transaction fee. This fee goes to them for processing your order, not to Gameforge.
Daestny
Game Master - English Community
Community Manager - English Community
Post Reply

Return to “Account Support”