How do I cancel subscription?

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sardonicgrin
Posts: 9
Joined: Sun Apr 29, 2007 6:01 am

How do I cancel subscription?

Post by sardonicgrin »

I'm afraid I'm not seeing an easy answer to this very simple question and there should be one.

I would simply like to cancel my subscription and move on.
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murmadog
Posts: 321
Joined: Tue Jul 18, 2006 9:15 am

Re: How do I cancel subscription?

Post by murmadog »

sardonicgrin wrote:I'm afraid I'm not seeing an easy answer to this very simple question and there should be one.

I would simply like to cancel my subscription and move on.
https://secure.nevrax.com/payment_profile/?language=en

«Edit your personal information or change your password»

Set «Terminate your current subscription...».

«Validate».


not an Ordinary Rainbow Dragon - танцующий с лезвиями дракон
sardonicgrin
Posts: 9
Joined: Sun Apr 29, 2007 6:01 am

Re: How do I cancel subscription?

Post by sardonicgrin »

Ah, I was looking under billing. Thank you!
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ssefeaba
Posts: 37
Joined: Sun Jul 23, 2006 6:55 am

Re: How do I cancel subscription?

Post by ssefeaba »

"If you encounter a problem with Ryzom, don't hesitate to contact customer support for assistance.

If your problem is still not resolved, you can cancel your subscription by following the procedure below:

1. Check that the email address associated to your profil is correct and that your mailbox can receive emails.
2. Click here to send a confirmation email to your address.
3. Click the link in the received email.
4. Learn about the conditions of preservation of your game characters, and enter the reasons for your cancellation."

What's all this jibber-jabber? I select "terminate" and it gives me this. What am I doing wrong?
Belco ~Ryzing Souls~
Arispotle
museum
Posts: 4
Joined: Sun Jun 25, 2006 1:19 pm

Re: How do I cancel subscription?

Post by museum »

ssefeaba wrote:What am I doing wrong?
Trying to leave :) .

Click on "Change payment agent to PAYBYCASH".
You will have to order each game period at the end of the previous period, at the latest, to keep your access open.
i.e. no more automatic payments.
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ssefeaba
Posts: 37
Joined: Sun Jul 23, 2006 6:55 am

Re: How do I cancel subscription?

Post by ssefeaba »

bah, wait, I fixed it..

nevermind *blush*
Belco ~Ryzing Souls~
Arispotle
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