Where's the server-status info?

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elli2007
Posts: 3
Joined: Thu Apr 26, 2007 2:34 am

Where's the server-status info?

Post by elli2007 »

Being new here, this is the first unplanned downtime I've seen. While I wait, I've been poking around the website and forum, trying to find where such things are announced so it'll be easier to find next time there's an outage.

And I've been unable to find it, other than a post in someone's thread here in Tech Support. But, surely, there's a place where the admins proactively announce when there's an outage, and keep us posted with info on estimated return and such?

Thanks,
Elli
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khyle
Posts: 466
Joined: Sun Feb 06, 2005 9:53 am

Re: Where's the server-status info?

Post by khyle »

elli2007 wrote:Being new here, this is the first unplanned downtime I've seen. While I wait, I've been poking around the website and forum, trying to find where such things are announced so it'll be easier to find next time there's an outage.

And I've been unable to find it, other than a post in someone's thread here in Tech Support. But, surely, there's a place where the admins proactively announce when there's an outage, and keep us posted with info on estimated return and such?

Thanks,
Elli
You can find the server status (without any additional info) linked from the Ryzom website, top-right corner, although it seems to be a bit out of sync atm. ;)
Explanation of downtimes can usually be found in the forums or on Klients chat.
elli2007
Posts: 3
Joined: Thu Apr 26, 2007 2:34 am

Re: Where's the server-status info?

Post by elli2007 »

Thanks, Khyle. I'd seen the little green lights on the home page (which were wrong today), but not the link to the status page.
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Marjo
Posts: 491
Joined: Wed Nov 02, 2005 10:00 am

Re: Where's the server-status info?

Post by Marjo »

The site is static so the server status on the home page doesn't refresh (and so don't trust it too much). As Khyle said, the best way to find info about server issues is to come on Klients, our live chat support, and then the forums.
Marjo
Ryzom Community Liaison
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