game crash

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p3ngu1n
Posts: 3
Joined: Tue Jul 04, 2006 7:53 am

game crash

Post by p3ngu1n »

Why do i get this game crash message every time i go near a capitol city no matter how slow i go in to the town i still crash and it doesnt happen on ne other city just the capitol citys

Access Violation exception generated at 0x35476C88, thread attempts to write at 0x77E8350F.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2007/04/22 11:18:14 client_ryzom_rd.exe INF d0 global_retriever.cpp 2608 : Lr 'matis_352.lr' added to load
2007/04/22 11:18:14 client_ryzom_rd.exe WRN d0 streamable_ig.cpp 82 : Loading async 2b634c5c
2007/04/22 11:18:14 client_ryzom_rd.exe DBG d0 udp_sock.cpp 174 : LNETL0: Socket 116 received 104 bytes from peer ari4.rzl01.gameforge.fr:47852 (83.141.21.126)
2007/04/22 11:18:14 client_ryzom_rd.exe INF d0 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=171) at level 2 (channel 0)
2007/04/22 11:18:14 client_ryzom_rd.exe DBG d0 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=25711/lastAck=25711/nextSentPacket=25714)
2007/04/22 11:18:14 client_ryzom_rd.exe DBG d0 cdb_synchronised.cpp 169 : Update DB
2007/04/22 11:18:14 client_ryzom_rd.exe WRN d0 streamable_ig.cpp 82 : Loading async 2b634c5c
2007/04/22 11:18:14 client_ryzom_rd.exe WRN d0 streamable_ig.cpp 82 : Loading async 2b634c5c
2007/04/22 11:18:14 client_ryzom_rd.exe WRN d0 streamable_ig.cpp 82 : Loading async 2b634c5c
2007/04/22 11:18:14 client_ryzom_rd.exe WRN d0 streamable_ig.cpp 82 : Loading async 2b634c5c
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_com_ext_5_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_com_ext_5_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_com_ext_5_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_com_ext_4_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_com_ext_4_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_com_ext_4_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_com_ext_3_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_com_ext_3_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_com_ext_3_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_com_ext_2_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_com_ext_2_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_com_ext_2_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_com_ext_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_com_ext_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_com_ext_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_bourgeon_ext_4_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_bourgeon_ext_4_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_bourgeon_ext_4_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_bourgeon_ext_3_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_bourgeon_ext_3_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_bourgeon_ext_3_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_bourgeon_ext_2_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_bourgeon_ext_2_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_bourgeon_ext_2_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_bourgeon_ext_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_bourgeon_ext_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_bourgeon_ext_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_annexe_ext_4_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_annexe_ext_4_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_annexe_ext_4_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_annexe_ext_3_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_annexe_ext_3_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_annexe_ext_3_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_annexe_ext_2_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_annexe_ext_2_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_annexe_ext_2_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 path.cpp 505 : PATH: CPath::lookup(ma_annexe_ext_village_a_lod.shape): file not found
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 shape_bank.cpp 488 : CShapeBank::load() : Can't open file ma_annexe_ext_village_a_lod.shape
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 scene_group.cpp 589 : Not found 'ma_annexe_ext_village_a_lod.shape' file

2007/04/22 11:18:15 client_ryzom_rd.exe DBG d0 udp_sock.cpp 174 : LNETL0: Socket 116 received 137 bytes from peer ari4.rzl01.gameforge.fr:47852 (83.141.21.126)
2007/04/22 11:18:15 client_ryzom_rd.exe WRN d0 streamable_ig.cpp 82 : Loading async 2b634c5c
-------------------------------
User Crash Callback:
-------------------------------
UserId: 285043
HomeId: 103
ShardId: 103
On a Mainland Shard
Application: ryzom_live
Player Name: 'Penguins'
UserPosition: 4559.96 -3271.43 -12.19
ViewPosition: 4559.96 -3271.43 -12.19
Time in game: 1h 36min 23sec
LocalTime: 2007/04/22 11:18:27
ServerTick: 807308191
ConnectState: Connected
LocalAddress: :3815 (74.195.142.233)
Language: English
ClientVersion: 1.2.0.904
PatchVersion: 610
Client is online
NumServerHOP: 1
NumFarTP: 0
NumReselectPerso: 0
Connection Events: HOP
Memory: 11MB/511MB
Process Virtual Memory: 1240MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz / x86 Family 15 Model 2 Stepping 9 / GenuineIntel / 2813MHz / 1 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: Direct3d / ati2dvag.dll / RADEON 9550 / \\.\DISPLAY1 / driver version : 6.14.10.6462
3DCard: RADEON 9550, version 6.4.6.2
No sound
-------------------------------
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User avatar
daestny
Posts: 180
Joined: Mon Mar 12, 2007 2:56 pm

Re: game crash

Post by daestny »

Two things come to mind immediately.

The first being Radeon cards sometimes don't play nice with Ryzom. Check to see that you have installed the latest greatest drivers for your graphics card.

Also try turning down the graphics and turning off bloom, that should help some.

Finally 512 mb is very marginal for runing a game like Ryzom. I found that when I first started playing on an older comp with 512 MB I had lots of lag and many crashes. The best thing to do is turn down your settings and try to aoid areas that generate a lot of graphics like Zora.

If these suggestions don't help please post again with more information or come into klients and the CSR staff will do our best to resolve your issue.
Daestny
Game Master - English Community
Community Manager - English Community
cyrize
Posts: 39
Joined: Mon Feb 05, 2007 1:30 pm

Re: game crash

Post by cyrize »

Latest drivers for your gfx card can be found here:
http://ati.amd.com/support/drivers/xp/radeonx-xp.html
User avatar
dakhound
Posts: 1768
Joined: Fri Jan 07, 2005 5:40 pm

Re: game crash

Post by dakhound »

usually heat plays a big part in these crashes, ryzom is uhm lets say "resource heavy"
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