After subscribing.

Got a problem getting things to work? Drop us a line here and you'll find all the help you need.
jamela
Posts: 1413
Joined: Sat Oct 02, 2004 11:16 am

Re: After subscribing.

Post by jamela »

I believe the first page of the download installer has a checkbox to "Install Full Game" or something like that, but I expect that an online CSR can help you far better, now that you're able to log in on your trial account. Grats :D .
kenjamon
Posts: 9
Joined: Sat Jul 01, 2006 5:10 pm

Re: After subscribing.

Post by kenjamon »

ahh do i just double click on the downloader again to get full version. ?
and wats a online CSR ??

*smiles*

I cant get the full download from the downloader maybe i have alrdy got it oO ?
Last edited by kenjamon on Wed Apr 18, 2007 8:20 pm, edited 1 time in total.
User avatar
Androbia
Posts: 43
Joined: Tue Mar 13, 2007 10:31 am

Re: After subscribing.

Post by Androbia »

the small install you have now downloaded will act as a downloader for the rest of the mainlands, you may notice a progress bar at char. select when complete you will have downloaded all of the files required to play on the mainland, whilst waiting please enjoy some time on silan to soak in the atmosphere of the best game in the world.
kenjamon
Posts: 9
Joined: Sat Jul 01, 2006 5:10 pm

Re: After subscribing.

Post by kenjamon »

Love to but i dont have any sound I try to disable and reactive sound and the game crashes oO not so gd for the greatest game lol. whats goin on ?
User avatar
tydamus
Posts: 136
Joined: Mon Feb 05, 2007 1:29 pm

Re: After subscribing.

Post by tydamus »

Error 1 is caused by the client not being able to find the servers. Please make sure all game ports are open in your router and firewall (ports can be found in a sticky post on tech forums). If this does not work, please make sure to download the new install.

For computers who have trouble logging into the game after using the Full Install, please uninstall and use the minimal option. While you are on the starter island, you will receieve the rest of the game in the background, as the posters before me stated.

As for your sound issue, could you please disclose your sound card, drivers, and some PC stats? It would allow us to help you better.

Regards,
Post Reply

Return to “Technical Support”