patcher keeps restarting

[storm81]

I have a similar problem with the patcher that keeps restarting and after having solved it using the "repair" installation i tryed the game and everything worked fine... now i'm back at home and the patcher keeps restarting... i saw the solution talking about a possible patcher corruption. I wander if something goes bad when the client download the patches and install it. It seems like i have to repayr the game every now and then... any solution?
I use AVG free antivirus do you know if this could bring up some trouble


After reinstalling and patching the game it get stucked in the getting file ryzom_00610.ldx and it'zs always at 0.0%. after a while the game crashes...i tryed the workaround in the client.cfg and nothing happened, i flushed my dns cache more than once and nothing too, i disabled the firewal in the router, rebooted the router and nothing... it's like something is down on the network

Okay got the background downloader down, now when trying to download the patch still i get 0% of it... could it be a network problem?

[wardone]

hey storm i have exactly the same problem as u
i also use AVG anti virus but don't think thats got anything to do with it.

[xfluffee]

I have a similar problem with the patcher that keeps restarting and after having solved it using the "repair" installation i tryed the game and everything worked fine... now i'm back at home and the patcher keeps restarting... i saw the solution talking about a possible patcher corruption. I wander if something goes bad when the client download the patches and install it. It seems like i have to repayr the game every now and then... any solution?
I use AVG free antivirus do you know if this could bring up some trouble


After reinstalling and patching the game it get stucked in the getting file ryzom_00610.ldx and it'zs always at 0.0%. after a while the game crashes...i tryed the workaround in the client.cfg and nothing happened, i flushed my dns cache more than once and nothing too, i disabled the firewal in the router, rebooted the router and nothing... it's like something is down on the network

Okay got the background downloader down, now when trying to download the patch still i get 0% of it... could it be a network problem?

There is some sort of connection between the client computer (us) and the server. Connection is established to 85.25.140.85:40916, and few bytes trickle to that server, and a few bytes in reponse come back. I see a maximum of 647 bytes sent to this server, and 186 bytes received from this server. I didn't bother to capture the traffic, but I will if I need to reconnect again tonight (or I'll get it tomorrow).

According to the client.log file, this is the server dl1.gfsrv.net:40916. I see the following lines spammed over and over:

Code: Select all

2007/03/27 18:24:13 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 475 : Launching downloader: try n°1
2007/03/27 18:24:14 DBG  5d8 client_ryzom_rd.exe common.cpp 662 : LAUNCH: Successful launch 'client_background_downloader_rd.exe' with arg 'http://dl1.gfsrv.net:40916/patch_live 610'
2007/03/27 18:24:16 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 712 : Time out exceeded while waiting for message of type 20
2007/03/27 18:24:16 INF  5d8 client_ryzom_rd.exe common.cpp 570 : Exception will be launched: Download timeout message
2007/03/27 18:24:17 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 712 : Time out exceeded while waiting for message of type 20
2007/03/27 18:24:17 INF  5d8 client_ryzom_rd.exe common.cpp 570 : Exception will be launched: Download timeout message
2007/03/27 18:24:17 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 712 : Time out exceeded while waiting for message of type 20
2007/03/27 18:24:17 INF  5d8 client_ryzom_rd.exe common.cpp 570 : Exception will be launched: Download timeout message
2007/03/27 18:24:18 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 712 : Time out exceeded while waiting for message of type 20

After several attempts, it fails, and offers this helpful message, and more repeating message failures:

Code: Select all

2007/03/27 18:24:32 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 475 : Launching downloader: try n°2
2007/03/27 18:24:33 DBG  5d8 client_ryzom_rd.exe common.cpp 662 : LAUNCH: Successful launch 'client_background_downloader_rd.exe' with arg 'http://dl1.gfsrv.net:40916/patch_live 610'
2007/03/27 18:24:35 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 712 : Time out exceeded while waiting for message of type 20
2007/03/27 18:24:35 INF  5d8 client_ryzom_rd.exe common.cpp 570 : Exception will be launched: Download timeout message
2007/03/27 18:24:36 WRN  5d8 client_ryzom_rd.exe bg_downloader_access.cpp 712 : Time out exceeded while waiting for message of type 20

It's actually making a connection to a server, so DNS is -not- an issue.

After attempt n^18, it manages to connect. The log gives no hints on why it works now, suddenly, after five minutes:

Code: Select all

2007/03/27 18:38:29 WRN  300 client_ryzom_rd.exe bg_downloader_access.cpp 475 : Launching downloader: try n°18
2007/03/27 18:38:30 DBG  300 client_ryzom_rd.exe common.cpp 662 : LAUNCH: Successful launch 'client_background_downloader_rd.exe' with arg 'http://dl1.gfsrv.net:40916/patch_live 610'
2007/03/27 18:38:32 WRN  300 client_ryzom_rd.exe bg_downloader_access.cpp 712 : Time out exceeded while waiting for message of type 20
2007/03/27 18:38:32 INF  300 client_ryzom_rd.exe common.cpp 570 : Exception will be launched: Download timeout message
2007/03/27 18:38:32 WRN  300 client_ryzom_rd.exe bg_downloader_access.cpp 516 : Downloader launched successfully
2007/03/27 18:38:44 INF  300 client_ryzom_rd.exe login.cpp 1721 : CAHAcceptEula called

With the option "BackgroundDownloader = 0;" in the client.cfg file, the initial connection never succeeds. I don't have a log status of that, since it actually managed to connect this time so I'm going to play. After the 5 minutes, the client window says something about a file couldn't be patched, etc, etc, much like what storm posted. You get an "Ok" button, but clicking it does nothing.

Needless to say, if that option is in the client.cfg file as was suggested on other forum posts, it may be causing problems. Change it to "BackgroundDownloader = 1;" as mentioned above.

What's going on, eh? It's not DNS, it's not antivirus software or end-user firewalls or routers. Please don't suggest "check Klients", since that's not a long-lasting way to communicate problem status or resolution, especially if one isn't logged into that when the issue is being discussed.

And why does it not work today when you disable the background downloader? It worked fine with that setting last night, though the 30-40 seconds of black screen after character selection that came along with the "BackgroundDownloader = 0" setting is thankfully gone.

Is there any other kind of information that it would be helpful to gather? The only other thing I can think of off the top of my head is the sniffer data of the background downloader process in action.

[adamfsu]

I've been having the exact same problems as listed in this thread, I've been reading the solutions and following them exactly...

I had the problem with the patch restarting, so i tried the quickfix by using "BackgroundDownloader = 0" and that didn't help. so i ran the installer and used the repair option. After trying to log in to ryzom again it would get stuck while getting file ryzom_00610.ldx staying at 0.0%. Soon after, the game crashed. I tried changing "BackgroundDownloader = 0" to "BackgroundDownloader = 1" but i'm still getting stuck at 0.0% before crashing. I have no idea what to try next. Its verrry agrevating! Any help would be grately appreciated.