Stuck while checking for patches

[mas3ki]

Today while trying to log onto Ryzom, the patch screen came up. The auto-patcher then appeared and was looking for file ryzom_00610.Idx I think. However, the patch did not load and the progress bar just stayed still. But, the program hadn't stalled as I could pause the patcher and the small rotating icon would change (or would rotate if not paused). I tried re-loading client but this problem still persisted.

I had previously, two nights ago. Downloaded all patches avaialbe and the game worked fine.

Anyways, after many attempts I un-installed and re-installed the game. Now there is a new problem. Since I had uninstalled the game and therefore any previous patches; it has to re-install the patches. It also has the old loading screen.

Now, once again it gets stuck saying: CHECKING FILES FOR PATCH... * then underneath that*

Getting file: ryzom_00610.Idx : 0 / 0b (0.00%).

I've uninstalled and re-installed the game now twice

*********************************************************

What I believe the problem is; is that there is a temporary storage file somewhere that thinks that the game is all patched up. But it isnt. I know that it has access to data that i thought had been uninstalled because when I start up the Clien, the LOGIN box still has my username in it. I think if I were to delete this hidden, storage file the game might then work again.

[mas3ki]

Okay, I've managed to fix the problem by switching back to dial-up... Now the question is- does anyone know why it won't work on my iBurst ADSL wirelss modem?

[thlau]

Okay, I've managed to fix the problem by switching back to dial-up... Now the question is- does anyone know why it won't work on my iBurst ADSL wirelss modem?

Can you play via the ADSL modem, and only the patcher doesn't work?

[mas3ki]

Yes, the patcher doesn't work. But the game won't load because (I assume) it's waiting for the patcher.

I think maybe the game doesn't reigister the ADSL modem as a connection for the net. Is there anyway to tell the program to use the ADSL connection?

[blaah]

I think maybe the game doesn't reigister the ADSL modem as a connection for the net. Is there anyway to tell the program to use the ADSL connection?

what kind of firewall you using with your ADSL ? normally it should work just fine (as patching is like normal web browsing, just different port), but maybe your firewall also disables unknown outgoing connections ?

[darcsyde]

I too am having these issues. I thought it was my router, and so I disconnected it, and still I get the same issues. I am a returning player, and was hoping to get in a few hours of re-acquaintance before work. Anyone know what's up?

[khyle]

I assume you all have read the FAQs regarding the patch process, and tried this workaround, of course?

[ejizzle]

Yep, tried the workaround, but when i did what it suggested, the game stopped responding as soon as i hit launch. Restarted, same ****. this is quite annoying

[oldmess]

I've been out of game for a couple weeks. Tried to play today and I'm getting the same problem as the original poster.

I don't have a line called "BackgroundDownloader" in my client.cfg to change for the workaround. After it hangs for a while, it crashes and says it can't read a bit of memory.

This is a machine that was working just fine in-game 2 weeks ago and nothing significant has been changed on it. So, when the workaround doesn't work and the error crash tells me nothing, what's next?

[vguerin]

This was certainly not the smoothest patch I have been through with SoR... I "had" exception errors as well. I patched up (and got to play a few hours which was rare) and other than "no sound" it worked fine.

The only thing I had to do was update my client.cfg to "use" the "client_default.cfg" instead of my old custom one. This may or may not help you unless you had some non-standard files like I did. I did not change the background downloader setting.