My Ryzom .Exe file just dont work

[charlizd]

I have installed the game and reinstalled it but when i go to play it it just says that it had to close unexpectedly and then that's it? what is the problem here cause i just spent 3 hours downloading it with great anticipation to play and now i cant please help

well to make things worse i am now getting a scripting error please please can some one help before i just give this game away for good.

[tydamus]

Hello there!

Can you tell us at what point do these errors happen? Where did you download the game? And your PC specs?

It'll let us assist you better.

Regards,

[charlizd]

Hi i seem to have solved the problem i think it was a vid card driver issue it seems to run now, BUT! i am now having the problem of being in game and it just crashes about 15 minutes into it and spits up a box whch has the option to (debug,ignore E.T.C) then comes up Runtime error so i am going to check forums now to see if there is a fix.
Thx for the reply.

Here are my specs anyways

Amd athlon xp 2800+ (2.8ghz)
Radeon 9550 256 mb vid card
1024 Gb of system ram
80Gb hard drive
Soundblaster EAX live card

When the game does run it runs flawlessly on medium settings.

[charlizd]

Hi there i hope some one can help me i get about 15 min into the game and then get booted with a runtime error can some 1 advise me to how i can fix this pls
Thx look forward to hearing from some 1

[sprite]

What does the error message specifically say? And does it happen every time you log in, the same amount of time into the game, or does it only happen sometimes?

[charlizd]

It has happened the last 4 times i have logged in around the same time. It closes down then spits up some screen with computer talk and has (debug,ignore,cancel) and says to send to supprt but then just dissapears and up pops Runtime error.Im sorry this is not very specific to what the problem is so i will log onto game now and see if it does it again then i will reply with the exact error.
Thx

[charlizd]

Hi there it just happened again here is what the screen says when it popped up after crashing. I noticed the memory saying 45mb/1023? wtf

Access Violation exception generated at 0x690C88D2, thread attempts to read at 0x43841000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2007/03/15 12:37:56 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 79 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:56 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 79 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:57 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 78 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:57 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 79 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:57 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 110 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:57 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 0)
2007/03/15 12:37:57 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=7293/lastAck=7276/nextSentPacket=7296)
2007/03/15 12:37:57 client_ryzom_rd.exe DBG c64 cdb_synchronised.cpp 169 : Update DB
2007/03/15 12:37:57 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 56 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:57 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 95 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 130 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 77 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 121 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:58 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=115) at level 1 (channel 1)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 1), 1 actions (ReceivedAck=7298/lastAck=7289/nextSentPacket=7301)
2007/03/15 12:37:58 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 1)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=7298/lastAck=7281/nextSentPacket=7301)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 cdb_synchronised.cpp 169 : Update DB
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 129 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 131 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:58 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=115) at level 1 (channel 1)
2007/03/15 12:37:58 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 1), 1 actions (discarded) (ReceivedAck=7300/lastAck=7301/nextSentPacket=7303)
2007/03/15 12:37:59 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 117 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:59 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 95 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:59 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 153 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:59 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 2)
2007/03/15 12:37:59 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 2), 1 actions (ReceivedAck=7303/lastAck=7286/nextSentPacket=7306)
2007/03/15 12:37:59 client_ryzom_rd.exe DBG c64 cdb_synchronised.cpp 169 : Update DB
2007/03/15 12:37:59 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 134 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:37:59 client_ryzom_rd.exe WRN c64 player_cl.cpp 653 : PL:computeAnimSet:3: not a male or a female (gender=3).
2007/03/15 12:37:59 client_ryzom_rd.exe WRN c64 player_cl.cpp 593 : PL:equip(2):3: VS '6' default equipement used.
2007/03/15 12:37:59 client_ryzom_rd.exe WRN c64 player_cl.cpp 593 : PL:equip(2):3: VS '7' default equipement used.
2007/03/15 12:37:59 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 167 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 87 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 137 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 175 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:00 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 3)
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 3), 1 actions (ReceivedAck=7308/lastAck=7291/nextSentPacket=7311)
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 cdb_synchronised.cpp 169 : Update DB
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 109 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 116 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:00 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=115) at level 1 (channel 1)
2007/03/15 12:38:00 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 1), 1 actions (ReceivedAck=7310/lastAck=7301/nextSentPacket=7313)
2007/03/15 12:38:01 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 125 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:01 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 163 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:01 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=115) at level 1 (channel 1)
2007/03/15 12:38:01 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 1), 1 actions (discarded) (ReceivedAck=7312/lastAck=7313/nextSentPacket=7315)
2007/03/15 12:38:01 client_ryzom_rd.exe DBG c64 udp_sock.cpp 174 : LNETL0: Socket 120 received 133 bytes from peer ari4.rzl01.gameforge.fr:47851 (83.141.21.126)
2007/03/15 12:38:01 client_ryzom_rd.exe INF c64 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 0)
2007/03/15 12:38:01 client_ryzom_rd.exe DBG c64 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=7313/lastAck=7296/nextSentPacket=7316)
2007/03/15 12:38:01 client_ryzom_rd.exe DBG c64 cdb_synchronised.cpp 169 : Update DB
-------------------------------
User Crash Callback:
-------------------------------
UserId: 421054
HomeId: 103
ShardId: 103
On a Mainland Shard
Application: ryzom_live
Player Name: 'Charlizd'
UserPosition: 10419.57 -11672.89 0.02
ViewPosition: 10419.57 -11672.89 0.02
Time in game: 0h 25min 32sec
LocalTime: 2007/03/15 12:38:02
ServerTick: 774089569
ConnectState: Connected
LocalAddress: :3256 (192.168.1.4)
Language: English
ClientVersion: 1.2.0.904
PatchVersion: 609
Client is online
NumServerHOP: 1
NumFarTP: 0
NumReselectPerso: 0
Connection Events: HOP
Memory: 45MB/1023MB
Process Virtual Memory: 1375MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: AMD Athlon(tm) XP 2800+ / x86 Family 6 Model 10 Stepping 0 / AuthenticAMD / 2075MHz / 1 Processors found
CPUID: 383fbff
HT: NO
CpuMask: 1
NeL3D: OpenGL / ATI Technologies Inc. / RADEON 9550 x86/MMX/3DNow!/SSE / 2.0.5279 WinXP Release
3DCard: RADEON 9550, version 6.5.6.1
Sound mixer:
Playing sources: 20
Available tracks: 24
Used tracks: 8
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 8 / 6
LowPri: 0 / 8
FreeTracks: 24 / 32
Average update time: 0.000009 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000032%%
Sound driver:
FMod Driver
3d hw buffers: 62
2d hw buffers: 32
-------------------------------
after this this screen pops up
MICROSOFT VISUAL C++ runtime library
this Application has requested the runtime to terminate in an unusaul way.

[Androbia]

access violations in my experience normaly occur as a result of bad or failing memory, as there is a reference to video in the report i would assume it is refering to grapics memory, this however doesn't mean it is bad or failing it's possible that it is overheating, Check your graphics card fan to make sure it is working optimaly if it is dusty give it a clean also check the fan speed if it appears a little slow replace it.
also check that you are using the current directx version directx 9c or better (this is probably not related to your problem but won't hurt to upgrade if you are below 9c)