Get some support!

[ffxjosh]

what are people to do now? Klients? IRC? email?

the game still goes on and GF should have planned some support WAY before now!

You move a server and get rid of the CSR team within like a week. heh, surly there would be issues with the new servers for some people. but you havent provided info on them.

we need to know ports and ip addresses etc.

and GF owe a thank-you to whoevers been in Klinets trying to help people over night.

get it fixed.

Tyilin

xxx

[ratara]

*nods* Fix it

<3

[sprite]

According to Phelan, the ingame ticket system still works and they'll be there to answer them.

support-ee@ryzom.com is handy if you have an outgame issue, or you can PM Phelan using this link

[bluefve]

Thanks for reminding the peoples, Spriteh. PS: I tried PMing Phelan last night, and his box was full lol Good luck if someone will get through.

[Phelan]

I had my PM settings changed last evening:
Inbox contains 36 messages.
You have 56 messages stored, of a total 50000
should be more than I can handle

[ratara]

Yes ty Spriteh for reminding us.

[sprite]

Oh and irc.onlinegamesnet.net #ryzom or #ryzom.de

Both "unofficial" as yet, but I'm guessing if we go anywhere that's where it'll be at considering its a gameforge server

[trygaan]

Phelan can you get billing to check thier emails all I have had is an automated receipt and been waiting 3 days now for help on an account issue with no reply

[sprite]

Phelan can you get billing to check thier emails all I have had is an automated receipt and been waiting 3 days now for help on an account issue with no reply

Fyi the billing support people do "normal" work hours - so aren't around on weekends

[trygaan]

Fyi the billing support people do "normal" work hours - so aren't around on weekends

FYI They had a few normal bussiness days Spriteh, the fact I am posting at the weekend is incidental.

If you got a helpfull suggestion, fine I'd appreciate it, otherwise suck upto GF somwhere else.